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Banksville Quality Auto / Monongahela, Pennsylvania

Rating: ★★★
Auto Repair & Service, Automobile Inspection Stations & Services, Brake Repair
Address: 2904 Banksville Ave, Monongahela
Postal code: 15216
Phone: (412) 343-8665

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Reviews:

A breath of fresh air!
I experienced great customer service, honesty, and prompt service. As a woman, I always expect the worst from mechanics trying to scam me. I have only been here 1 time, but I was in a pickle. I live all the way across town and my car was not gonna make it a few feet. I received a fare price, and even a discount when the car wasn`t ready at the quoted time.I will continue to travel across town (out of my way) to give ... view morethem my service.
singlearmymom / 12/5/2012

People don`t hate
First of all these guys work extremely hard to get cars done for people. I have drove by there several times to see these guys working late.They worked on my 2002 dodge stratus and the work was done right at a fair price and it was on time. I work in a body shop, and when it comes to the auto industry it can be very unpredictable. I get people who are really satisfy when you give them there car back, but then slam y... view moreou under a bus the minute they leave. For the guys who work there keep up the good work, and you are always going to have hatters.
joelovel / 8/15/2011

TO ALL THESE LIES BELOW
FIRST OFF I WAS WORKING THERE WHEN ALL THESE DEAD BEAT CUSTOMERS CAME THERE. VINOD, ALL YOUR PARTS WERE OUT OF WARRANTY ONE OF YOUR TOWEL HEAD FRIENDS TOLD YOU THEY WERE guaranteed FOR LIFE THEY WERE ONE YEAR. My 2004 V W Tourig YOUR CAR WAS NOT DROVE AT ALL REMEMBER IT DID NOT MOVE THATS WHY YOU BROUGHT IT THERE. YES YOUR BILL DID GO UP NOW THE TRUTH THE 1200 WAS FOR 1 FUEL PUMP REMEMBER YOUR CAR HAD 2 TURNED OUT... view more BOTH PUMPS WRE BAD YOU WERE ONLY CHARGER FOR 1 AND THE EXTRA 200 WAS THE LABOR FOR THE SECOND ONE YOU WERE NEVER CHARGED FOR THE SECOND PUMP FOR THE DELAY IN THE REPAIR THAT WAS A 800 DOLLAR SAVINGS TO YOU AND THE DELAY WAS VOLKSWAGON THE SECOND PUMP HAD TO BE SHIPPED IN SPECIAL FOR YOU . YOU WERE NOT TRUTHFUL WITH ME THEN AND ARE NOT TRUTHFUL ON HERE EITHER. AND NOW FOR THE LIGHT BULB MAN YOU FORGOT SOMETHING YOU HAD A CHECK ENGINE ON THE CAR HAD TO BE DRIVEN TO CLEAR THE CODES BEFORE IT WAS GIVEN BACK TO YOU. WHEN IT WAS GIVEN BACK TO YOU YOU WERE TOLD YOU HAD A LIGHT OUT AND WE REPLACED IT FREE OF CHARGE. YOU WERE ALL GREATFUL WHEN YOU GOT IT BACK WHY STAB SOMEONE IN THE BACK ON HERE. SO I GUESS ALL THIS NAME CALLING WAS DONE FROM A BUNCH OF TRASH THAT MAKES THE WORLD GO AROUND. ITS TO BAD I HAD THE DISPLEASURE OF MEETING.
PARTMAN / 11/3/2010

HORRID people- Liars, drove my car for personal use
All I can say is this place is worthless- they put 19 miles on my car after I dropped it off, and there was NOTHING replaced that warranted a ""terstdrive"". They fixed a light- thats it. And for that 10 minute job, they kept my car for 3 days, and lied each day saying ""we`re looking it over doing a courtesy check"". I must say though, the light works great- they did a fantastic job replacing a bulb for me.....pathe... view moretic is an understatement. I feel bad for anyone that has to experience this shop- I should have done it myself.
SebastianG1972 / 5/19/2010

Pathetic people and pathetic service
This is a pathetic auto shop waiting you to rip your money... they have no basic manners.. not at all courteous.. they charged $1250 last year for replacing some parts in my car when I went there for inspection test.. and now again, those parts have to be replaced within a year.. When I dropped my car with them so they could replace it, they denied it saying that those parts are out of warranty. I have verified and ... view morefound those parts are in warranty, but these people are not interested in replacing them. This they mention to me after keeping my car for 2 days... just a bunch of crack-heads...
Vinod Vijayan / 5/10/2010

Nightmere They Ripped Me Off Beware !!!!!!
My 2004 V W Tourig broke down . They told me I needed a fuel pump and the cost would be $800 for parts and $300 for labor, They said the job would be done in 4 days . After 1 week I kept calling and they were rude and kept brushing me off saying the were working on it. After 2 weeks They told me the bill was $1444.00 the they had jacked up the labor cost $200.00 extra. Also there is no written guarantee given on th... view moree work . Also I had an extra 91miles on the clock , who knows that happened there . I am disgusted at the service and also know I was ripped off. I called the consumer affairs office and they said Banksville ` quality ` auto has many complaints . BEWARE BEWARE , GO HERE AT YOUR OWN RISK . To get ripped of before Christmas I hope these people can sleep at night . I hope I have been able to protect others so they do not get abused like I did . AVOID BANKSVILLE quality ( thats a joke) auto at all costs you will thank me for this posting
Fred Lee / 12/3/2009

Banksville Quality Auto
I was at this shop today with a bad fuel pump and they were great. It is under new management now so this other persons claims are invalid now. They had me back on the road in under 1 hour I am very pleased with the service and the professional way it was handled. As far as this place being a ""chop shop"" I don`t think they know what they are talking about. A ""chop shop"" is a place where they strip stollen cars ,s... view moreo I really don`t think this was happening there. Maybe you DO NOT know what you are talking about and that is the problem not THEM. So I would suggest you get some knowledge and some manners and stop back down and maybe you could get your problem solved. Remember a little nice goes a long way!!!!!!!
prahsj / 12/6/2008

This place is a Chop Shop
My car unfortunately broke down by this place so I got it towed there for a new alternator. It is now three months later and my car brakes down... I take it to my normal guy and he tells me it is my alternator and asks who in the world installed this thing!? I let him know and indicate they charged me $400, and he says ""Wow they ripped you off!"" I still have the reciept and I go complaning to Banksville Auto - the... view morey are rude to me and tell me where they got the part, who indicates that they do not do business with them. Now I am out of a car, they stopped answering the phone, and I need to take the part back to them and let them take the alternator back. They indicated to me that they are in ""no hurry"", so who knows when I can get my car back. I feel like just because i was honest and let them know I was in a bind they very much took advantage of my situation and totally just threw a crappy part in very quickly and unprofessionally. DO NOT GO HERE they definitaly seem like are the kind of car shop that will ""fix"" things and charge you for it when they dont need fixed! They will take advantage you.
Blues1765 / 7/32/2008

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