Installation Doctor / Martin, Pennsylvania

Rating: ★★

Automobile Parts & Supplies, Automobile Accessories, Automobile Radios & Stereo Systems

Address: 950 North Hills Road, Martin

Postal code: 17403

Phone: (717) 718-9808

3 Shops, 1 Stop; Maintenance, Repairs and Tires since 1926.

Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations for car repair, tire replacement, brake services, auto tune ups, radiator repair, car batteries and more.

Reviews:

Unprofessional!!!!!

Before you even think about it... Look away!!! Your first impression is the biggest!!!! I was completely disappointed!!!!! I was greeted by an uneducated individual named daisy... She knew nothing about the products.. She was very snappy and short with me... She was chewing gum loudly and talking on the phone to her papi!!!! I asked for a manager and got the run around!! This place is not worth the time!!! I simply d... view moreid not schedule an appointment and i scheduled one elsewhere!!! Looks to me like the staff was focused on everything but the customer!!

yariswantsmoney / 6/16/2013

Horrible experience. They seem very nice at first but boy oh boy does that change when you have a problem with your purchase or because they don`t want to honor their coupons. Be aware of their so called upgrades! What a joke, usually it consists of them ripping you off even further by buying previous years models instead of giving you the current model. They could care less about you after they have your money espec... view moreially if you have problems with your purchase afterwards. I would never go back there or recommend anybody going there. These people need to know that customer satisfaction equates to more business not just ripping people off and telling them to deal with it.

Duran3636 / 2/22/2013

Stay away from this place like...

Stay away from this place like the plague. They recently offered a groupon for tinting but when I called to make the appointment they informed me that the groupon tinting was restricted 40% without disclosing it on the fine print (I wouldn`t have bought it if I had known about the restriction). When I brought this to their attention over the phone they argued a bit but finally agreed to do the specific % I had want... view moreed. I made the appointment for 9am. On the day of the appointment I arrived exactly on time....but the owner (John?) was 30 mins late. Trying to keep positive, we exchanged pleasantries and started to discuss the tinting process. I finally brought up the % I had wanted and that`s when things started down hill again. They refused to do anything else besides 40% and then they offered to "upgrade" (+$100) for my choice of tint % and because the 40% was less "color stable" (CLASSIC BAIT AND SWITCH). I asked that he put the 40% restriction in writing so that I could return the groupon and he refused. Enforce an undisclosed restriction then not be honest enough to stand behind it by putting it in writing? Very very very shady. So, not only was I lied to on the phone, but when asked to put the restriction in writing all he could say was "that`s not how we do things". STAY AWAY.

syd_wrx / 8/18/2012

I would like to first say that...

I would like to first say that they deal with a lot of very unfriendly Drunk Drivers on a daily basis! It`s very sad to see that many of the negative feedback is from these type of people who put other people in danger. Why on earth should I believe that this business is not good enough to get the job done? Because of what Drunks say! Not a chance.. Call them to see for yourself!

jojms2 / 4/24/2012