Woy Brothers Buick GMC / Jerome, Pennsylvania

Rating: ★

Auto Repair & Service, New Car Dealers, Used Car Dealers

Address: 10674 Somerset Pike, Jerome

Postal code: 15501

Phone: (814) 445-9474

? Quality Is Our Goal

? Autobody and Painting with 45 years experience in the feild. Expert and Detail work done.

Reviews:

2002 chevy impala

what a joke this place is, my first and last car i will ever purchase there.just want to sell you a car and the next day the car wont start and engine light comes on do not i repeat do not buy a used car here. worst service of my life !!!!!!!!! take it and they start telling three different items that are wrong with car and how it will cost me 200 dollars to fix it and i hadnt even had the car a week. people get no ... view morewhere by treating you badly in customer service it will always come back.

cjstclair / 2/7/2011

bad service

Purchased a car in beginning of Feb. from woy brothers and one day after we had it, it wouldnt start sometimes. Was a used car with no warranty but shouldnt be having these problems already. Call out and tell them whats happening with the car and they want me to bring it out next day to put on computer. Take it out and they tell me it`s something with the anti-theft but their going to keep it and fix it. After 3 days... view more and 3 different parts finally get the car back and remote entry doesnt work anymore. Called to ask why it doesnt work anymore and they say to bring car back out they`ll take a look at it. As I said earlier 3 of the first 5 days we owned the car they had it, and now we have to take it back again. Take it back and they try for almost two hours to program the remote, when here the whole time they busted the black box that controls the remote in the process of putting in and taking out the other parts. Now they want us to drop the car off again so they can have it to fix it. At this point I`m so angry about their poor service dept, I called out and told them I wouldnt be back out to get it fixed, I cant keep going without this vehicle and I never know what their going to break next. Talked to Brandon, the service manager about it and he told me I might want to bring it in now because 6 months down the road if something happens Dave (the owner) might not be so willing to help me, also made sure to tell me there`s nothing I can do under lemon law. That was all I needed to hear from him, told him I wouldnt be doing business there again. It was a used car and didnt have a warranty but after 1 day? Dave sold us the car and he knew of the problem and he never tried to get ahold of us to resolve it either. So much for the customer.

mrmojoryzyn / 4/5/2008

poor business practice

Recently purchased a 2002 pontiac from woy brothers, and I will say that Dave was pretty good on the sale of the car and getting us the price we wanted, however after having the car for a little over a day, we had problems getting it to start. Now mind you it was a used car and no warranty except on powertrain (what a joke), but I called that evening and told Dave the problem. Took the car out the next day and had it... view more put on a computer, now here`s where we have some problems. After having my car on the computer and finding out it was something with the anti-theft, 3 mechanics come out to try to start a jimmy or blazer and the alarm went off and me, not being a mechanic, after about 3 minutes, I had to walk over and tell them how to shut it off. So they decide to keep my car and fix it, I`m already leary at this point, but as I said, no warranty but we shouldnt be having these problems after one day, anyway to make a very long story short after replacing the instrument cluster, that wasnt it, then the ignition switch, that wasnt it, it was something behind the ignition switch, they replaced that and so far, knock on wood, everythings been fine with the starting, however after them having the car 3 of the first 5 days we had it, it was returned and the keyless entry wouldnt work anymore. In the process of them doing all the other repairs they broke the black box that controls the keyless entry. Take it back out to try to have it fixed and they need to keep the car again. I`m am, at this point, afraid to let them touch my car again so I called out and told them I wouldnt be coming back out we were just going to let it go, and Brandon, the service manager, made sure I knew that I should bring it back out because "they might not be so willing to fix it if something happens down the road." He also made sure to tell me there is nothing I can do under the lemon law. I understand the car was used but as I said earlier this shouldnt happen this soon. I`m sure Dave knew of the problems with me and the service manager and he never did call me about it. So much for the customer.

mrmojoryzyn / 3/19/2008