Monro Muffler Brake & Service / Hummelstown, Pennsylvania

Rating: ★★★

Auto Repair & Service, Automobile Parts & Supplies, Mufflers & Exhaust Systems

Address: 6045 Carlisle Pike, Hummelstown

Postal code: 17050

Phone: (717) 795-9220

Trust and confidence since 1957.

Because you need to TRUST who`s working on your car. Schedule an appointment online. We have extended hours and convenient locations to make it easier for you to do business with Monro. Visit us today. Monro guarantees our customers the best price for a period of thirty (30) days after purchase. We match price before you buy. If a customer, prior to purchase, finds the equivalent quality parts, service and warranty for a lesser price from any approved automotive service retailer*, and has proof in the form of an advertisement or itemized written estimate, we will match it. We match prices for 30 days after. If a customer finds the equivalent quality parts, service and warranty for a lesser price after purchase from any approved automotive service retailer,* and has proof in the form of an advertisement or itemized written estimate, we will refund the difference. *Approved Automotive Service Retailer:Tuffy, Midas, Meineke, Sears, Firestone, Goodyear, Pep Boys, Car-X, Penske Auto Centers, any Regional or National Automotive Service Retailer or Auto Dealer.

Reviews:

HONEST, FRIENDLY, KNOW WHAT THEY`RE DOING

My husband and I have been taking our cars here for the last five years or so. We always trust the guys at this shop. They treat us like we are human beings and care if they do a good job. They take the time to answer our questions and always give us the best deal. I`m not sure about the poor reviews written here and I feel sorry that these customers had such horrible experiences, but I can assure you that there ... view moreare many other people who have had positive experiences and haven`t written a review. I don`t plan on taking our cars anywhere else. If you need to find a friendly, honest mechanic, come here.

djrizz / 4/25/2012

Dont get ripped off

Horrible service selling you things you dont need and braking things on your car. Better Business Bureau rates them an F on a scale of A+ to F and there not AAA accredited. Search these sites and get Referrals from friends and family.Dont get ripped off.

job34 / 2/15/2012

Great, dependable shop

The manager, Tim, is very personable and I trust him with my car- which is extremely rare to find.

bethmyx / 7/20/2010

Monro muffler - cheaters and liers

this gays are liers and cheater,

I went in to get my oil change nad rotors replaced, they replaced front rotors and oil changed on my first visit and asked me to come back next day. in mean time i realized that they charge me about $100 over the market rate for rotors, so when I went in for rear rotors installed, I asked manager Johnathan Pierich to refund me for rear rotors due to over priced, so he insteate... view mored me that he is refunding me $182.82 and i let him install rear rotors, now they are refusing $182.82 refund and corporate just basicly told me that managers are liers and they wont refund me my money.

NEVER GO TO THIS MONRO MUFFLER. THEY ARE LIERS AND CHEATERS AND WILL RIP YOU OFF BY HUNDREDS OF DOLLARS.

THIS WAS AT HARRISBURG LOCATION AND SINCE THEIR MAIN CORPORATION OFFICE IS LIKE THIS SO YOU CAN UNDERSTAND HOW THEIR SHOP WILL BE SAVE YOUR SELF BY NOT VISITING THIS STORE.

TRUST ME.

apm111 / 6/18/2010

Good Experiance

I went in to get my exhaust/muffler worked on. Everyone was very polite when I came. It took about an hour and a half. The price was more then reasonable. When I was on my way out, a couple of the workers told me to have a nice day. Highly recommended, would go again.

MissChaos / 6/10/2010

Did the job, but not very well.

The manager on duty was polite and appeared to do a good job. He didn`t, though, or his employees would have done a better job.

1. I asked for a specific lug nut torque when they reinstalled my wheels after inspection. He said ""it`s in the computer"" and didn`t write the number down. My lug nuts were torqued to 20-40ft*lbs above what I asked for. It`s good for them, though, because overtorqued lugnuts are th... view moree number one cause of warped brake rotors. They`re in the brake rotor replacement business. Enough said.

2. They scratched one of my wheels while putting it back on my car. No one has ever taken my wheels off or put them on my car but me. I bought them aftermarket and installed them myself. I cleaned the wheels twice in the last few weeks, and know that paint scrape wasn`t there.

3. They ""drove it around the block"" for the mandatory road-test part of inspection. Their definition of ""around the block"" is 2.1 miles. I used the trip-odometer to find this out. Never take a sports car to them and leave it unattended. I don`t know how much damage could have been put on my clutch.

The price was as quoted, though...

matt8808 / 9/22/2008

Oil change was cheap with coupon...but

I received a coupon in the mail recently to get an oil change, filter, lube and tire rotation for 17.99. I made an appointment online and took my vehicle - an suv - over at the appointed time. The staff mamber at the desk was polite. I told them not to bother to rotate the tires because I was getting new ones soon. I was waiting for it so they took the keys and soon the car was in the shop. A few minutes later th... view moree car was being backed out of the bay. It seemed like it was done faster than what it should have been but the kid who did the change came in and said it was done. They honored the coupon. I got in the car and drove home and parked my car in the garage. The next morning there was a huge oil stain on the floor. I realized why it had been done so quickly. The kid hadn`t bothered to remove the skid pan when he changed the oil. So a lot of the old oil ran into the skid pan and has been leaking out wherever I`ve parked it ever since. I can`t prove it but the filter didn`t look like it had been changed either.

dugar / 8/8/2008