Pep Boys Auto Parts & Service / Franconia, Pennsylvania

Rating: ★

Automobile Parts & Supplies, Automobile Accessories, Tire Dealers

Address: 145 Shoemaker Rd, Franconia

Postal code: 19464

Phone: (610) 705-0202

Pep Boys Does Everything For Less

Pep Boys retail and service location, including Speed Shop, with a wide range of car parts and accessories, performance parts, auto repair services, oil changes, tires and state-required inspections.

Reviews:

Vehicle inspection

I took my wife`s vehicle to this location for inspection and the service manager calls and say I have 2 bad wheel cylinders that it would be $348.00 to replace them now I did a pre inspection before I took it in and everything was fine needless to say nothing was wrong and they had complete ignorantd when showed and told they were wrong WATCH OUT FOR FRAUD with these guys

boshell / 4/24/2012

I absolutely dread giving this...

I absolutely dread giving this Pepboys business. I keep giving them chances to redeem themselves but i`m almost always disappointed. They spend a lot of money marketing what the deals and sales are but in the end there`s always some other charge they get you for that negates any kind of possible savings. The work is never done in a timely matter, even with simple and easy tasks. I brought in my flat tire that need... view moreed a repair, a service they said would be free for rewards members. Which it was, what they don`t tell you that you still need to pay $15 for the tire balance. After dropping off the tired and being told it would take an hour to fix, I had to call the shop myself an hour and half later to check the status. They told me they were done with the repair and didn`t have time to install the tire for me; I could take just the tire and install it myself or I could come back in the morning. I elected to come back since I wanted to get my tired rotated. I came back the following morning and waited another hour to have my tires rotated. I stood in the waiting room watching the mechanic walk around talk to random people who passed by and basically waste both our times. With the resources he had available, the tire rotation should have taken 15 mins max. Jump to a few days later when I actually have a chance to drive my car on the highway, my steering wheel is a shaky mess. I can only imagine that my tire did not even get balanced correctly. When I called the store to explain what happened, the person on the phone, "Bill" told me to bring in my vehicle so I may pay to have the rest of my tires balanced as well; because some how it`s my fault. My vehicle drove fine even with the spare before doing business with them. As a side note, Bradley`s Tire charge only $7.50 for a tire balance.

dangithien / 9/17/2011