Dean Patterson Chevrolet / Duncansville, Pennsylvania

Rating: ★

New Car Dealers, Used Car Dealers

Address: 101 Pleasant Valley Blvd, Duncansville

Postal code: 16602

Phone: (814) 946-5150

I have a 2010 Chevy Equinox. I received an email from OnStar that they detected something and a diagnostic check needed done so I did that. I received info back that my car needed looked at so I made an appointment with Dean Patterson that day since I bought my car there. I told the man on the phone what OnStar had said to me thinking he would make a note or too. Well I show up to my appointment and the guy at the de... view moresk asks if there is any engine light on. I said no but OnStar detected something and said to get it checked. He said without an engine light on there isn`t really anything he could check. ? The question going through my head was why didn`t the person who I spoke with to make the appointment tell me that?? I specifically told that man that no lights came on, just an email from OnStar. I will never bring my car back here for even an oil change. I will never buy a car here ever again. Go to Cover in Windber. Have heard wonderful things about them. ? 

jeep1421 / 9/25/2012

Poor, Poor, Poor Service....
What does quality assurance mean to Dean Patterson Chevrolet? Well let me tell you my story. My truck, sold by Dean Patterson, a 2006 Silverado 1500 Southern Comfort Edition, average price of $40000, now has 17500 miles. The GM 3 year/36000 mile warranty will run out July 31st 2010. The vehicle developed an exhaust leak and will not be covered by Dean Patterson Chevrolet because Southe... view morern Comfort, a conversion company hired by Dean Patterson and other dealers, went out of business. Now Dean Patterson refuses to honor the warranty because they will not be compensated by Southern Comfort. Anybody else with this same unresolved problem, please contact me at CorrectionsK9 @ aol regarding legal action.?ˆ?

CorrectionsK9 / 6/20/2010

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