Brake Team / Wood Village, Oregon

Rating: ★★★★

9 years in Business

Auto Repair & Service, Automobile Repairing & Service-Equipment & Supplies, Brake Repair

Address: 6900 NE Highway 99 #A3, Wood-Village

Postal code: 98665

Phone: (503) 262-8326

Great people, great products, great prices!

CARQUEST Auto Parts is the premier supplier of replacement products, accessories, supplies and equipment for virtually all makes of automobiles, as well as light and heavy-duty trucks, off-road equipment, buses, recreational vehicles and agricultural equipment. Additionally, we distribute and sell tools, equipment, chemicals, paint and accessories. At CARQUEST Auto Parts we provide unparalleled customer service, innovation and industry leadership at our more than 3,000 stores located throughout North America.

Categories:

Automobile Repairing & Service-Equipment & Supplies, Auto Repair & Service, Brake Repair, Auto Oil & Lube

Payment:

all major credit cards, check, debit, financing available

Neighborhoods:

Northeast Hazel Dell, Hazel Dell

Open hours:

Sun 9:00 am - 5:00 pm

Reviews:

I go to Brake Team for everything. They do more than just brakes. I am very attentive of my car and stress when I hear the littlest noises. In the last year, there`s been twice I`ve heard something without much help of where its coming from. Jason has always been amazing. Once I even went in without an appointment and he was able to fit me in. They have always found the noises. Once it was easy enough they didn`t cha... view morerge me. Then, yet again today I went in because I heard a noise. Found out my rear bearings were going out. Brake team had actually replaced them about 9 months prior. They were able to get the bearings, had them installed in what seemed like no time. The biggest thing, They honored their warranty! I have had so many shops that try to work around the warranty so they don`t have to pay. Not Brake Team. So not only are they a great repair shop, but they stand behind their work. Finding that anymore is almost impossible! Jason makes that place. Always greeting you with a smile!

kathyann.marshcaudel / 1/11/2013

the store manager running the computer

the store manager running the computer was very nice to my boyfriend and I as we came in to get what we thought were just some new break pads. Come to find out it was alot more that just that. He basically told us that everything had to go. He quoted us at $900 to fix everything. We literally did not have that much money in our bank accounts and he got irritated with us that we asked them to take the car down so we c... view moreould figure something else out. He was rude and sarcastic as we were leaving and said ""oh no problem we love doing inspections for free..."". We were both very irritated and took our business elsewhere.

NatalieG938 / 1/7/2012

Highly Recommend

Jason is the best. He`s professionsal and knowledgable and goes out of his way to get the work done. Jesus is a wonderful mechanic and I will continue to ask for him each time I need work done on my SUV. I have finally found a place where I can trust that the work will be done correctly and on time. It`s nice to know the good guys still exist. Thanks Brake Team. Denise Firth

Denise Firth / 11/28/2011

Extremely helpful and kind

Hi, this was my first visit to Brake Team. Unfortunately, I am very bad with names, but the gentleman at the counter was extremely helpful and kind to me. Agustin is who serviced my vehicle and he was very efficient and took less time that I was told. Thank you very much for the great help. I will return and pass on my experience with others. Again, thank you. Rolinda Thornton

Rolinda / 3/29/2011

Great Service..

Went in to have my tires changed over. Great service. The staff was really friendly. The tire change over was done and I got a call faster then expected. I appreciated the information that was given to me about the wear & tear on my current tires. I would go back due to a friend recommending the Brake Team. Thank you.

Darlene01 / 3/23/2011

nice people

Everyone was very nice and engaging. I always worry that I`m getting ripped off and the whole procedure did seem expensive but it all works now so I suppose it was worth it. But I was really impressed by the people there. Jeff was very nice and so was the guy who drove me home. They both seemed to be genuinely nice people.

pdxrobin / 11/9/2010

Bait and switch

I would be interested in knowing if anybody gets out of there with the $88 brake special that goes in for it. I went in for a $15 oil change and $88 brake job. He called me to tell me that I needed $600 worth of brake repairs on the front alone. I told him I didnt have that money and he whittled it down to $178. That included the $88 brake job and a $98 flush (which he swore it needed because the brake fluid was dark... view more - but all of my cars that have used brake fluid it them has dark brake fluid). Then there were some added costs for hazard and supplies. So they charge me for supplies? Isnt that included in the job? Lastly, they forgot to change my oil. This place is complete crap. Dont go there. Now I spent $217 after tax on something that could have cost $88. Sucks.

ansonservice / 10/27/2010

Easy, and fast

Not the $88 dollars I was hoping for, but my breaks were already squeaking when I went in. The person who answers the phone is super polite, and very helpful.

momycoll / 8/13/2010

Good experience

Quick service. Needed to negotiate cost down due to lack of full funding and your manager found a way to get it done - much appreciated. I will keep coming to you because of that help.

Bjoypdx / 3/30/2010

They do NOT deserve a 5 star rating

I`ve had three experiences with them, all bad. First, they will not honor the $88 advertised price for the brakes, they will always find a reason to get out of it. Second, the pressure sales has to do with never doing brakes for $88, third they markup brakes pads around 300% of what they cost next door at Schucks. Third, they straight out lie. The recently told me that ""someone replaced the rotors with the w... view morerong size"" and told me they were dangerously too small. They tried to tell me the pad was only touching half the rotor when I could obviously see the wear marks all over the rotor. They asked who did the job, I was able to show them a receipt that showed THEY did the last brake job on it. They then told me the rotors were just resurfaced by them, but would be happy to sell me a new set for $200. I verified myself elsewhere those were the OEM size rotors. Replacement rotors run $27 each at Schuck`s by the way! Fourth - After seeing so many positive reviews here, I thought I would give them another try. Very bad idea. They`re just plain dishonest.

BMag360 / 1/8/2010