Dan`s Auto Center / Lake Oswego, Oregon

Rating: ★★

1 years in Business

Auto Repair & Service, Brake Repair

Address: 17713 Lower Boones Ferry Rd, Lake-Oswego

Postal code: 97035

Phone: (503) 635-8335

Auto Repair & Service, Brake Repair

No info

My family vehicles have been taken to Dans for approx. 4 years now.
I find their service to be very pleasant and helpful. I always love the free loaner car, and they wash my vehicles too. Never had a problem with service. Jennifer is great to deal with, and very polite, prompt and courteous. The technicians always do a good job and if I have any problems they are fixed right away, had one time oil leak repair done... view more,
started leaking again so I took it back and they repaired it at no cost to me.

TomJ298 / 3/23/2012

Do not go here, Chris and Jennifer will try and over charge and sell you unnecessary repairs. If you question them about it they will become extremely rude and aggressive. Do yourself a favor and check their ratings on other sites, they are most likely the worst place in Portland to go to.

SEMiller / 12/10/2011

In short: DO NOT USE DAN""S AUTO CENTER. I had been a customer of Dan`s for many years. However, a change in management/ownership has recently occurred. The new management is not to be trusted. I recently had my car serviced, and using another mechanic to check their work I found that faulty used parts had been used and when confronted about this, the male front desk staff became threatening and abusive and were unwi... view morelling to replace the faulty used part they replaced. They`ve lost my business for good. Dan`s mission statement says they aim for ""friendly atmosphere"" but this too is a lie: they were abusive and threatening.

Steflaah / 5/12/2011

I don`t take my cars anywhere else because I trust this local business to offer reasonably priced service and a long term commitment to maintaining my cars and my business. After fours year, I know two things: 1) I won`t be taken advantage of and 2) the shop will stand behind its work. I`ve never had a problem with their work and I`ve learned not to joke that something was done wrong - they take such statements serio... view moreusly and hold themselves to a high standard. My last three cars have been serviced almost exclusively at Dan`s Auto Center. For years I fell into the complacency trap and took my cars to the respective dealerships. My assumption was that the dealer could be trusted and that they had an interest in maintaining a business relationship to sell me a new car. I started to notice oddities on my inspection notes from the dealer so I went looking for a second opinion. Dan`s Subaru (name was later changed) politely disagreed with the dealership and indicated that service was not needed. I stopped visiting the dealership after that experience. Just as an example, I had a failing head gasket due to a manufacturing defect. The car was no longer under warranty and I dreaded the cost of the repair. Rather than see how much they could make off my bad situation, they said "let`s keep an eye on it and when it becomes serious we will make the needed repair". No pressure and they even suggested I try to wait until the clutch and timing belt were also due. That saved me money and impressed on me how well they treated customers. An earlier review indicated that a simple oil change took longer than expected. I too would be frustrated, but I would point out that the delay indicates that Dan`s Auto Center is busy - and they aren`t busy because they mistreat their customers.

rcrowleyii / 2/7/2010

Great service!

kg1055 / 12/16/2009

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