Crater Lake Ford Lincoln / Gold Hill, Oregon

Rating: ★

Auto Repair & Service, New Car Dealers, Used Car Dealers

Address: 2611 Biddle Road, Gold-Hill

Postal code: 97504

Phone: (541) 773-3673

We`re your American Car Care Center dealer

Pit Stop U.S.A. is a quick lube drive-through oil change serving the Eugene and Springfield communities. Our highly trained technicians have been with us an average of 15 years our customers are like family to us. We`re locally owned and operated, with a recycling program above industry standards. We are the green choice. We not only recycle your used oil, we also take apart and clean the components of your old filter to send those out for recycling, and we do this all at our own expense. Come in and see why we make things run a little easier.Call today for more information or visit us online at our website above this profile.

Reviews:

Don`t take your car to this dealership, my husband took my car here because the work that needed to be done on it, only the dealership could do. First off, we were charged way more than than what we were initially told, I understand things happen and sometimes end up costing more but, I`ve never had a mechanic Not call me to inform me of a price difference to get the Yay or nay on the work. Upon getting my ... view morecar we were told that there was some work on the car that needed to be done, which was untrue. Then, I notice that the paneling on the inside of the car that covers wires was not put back on, and the little connectors that secure the panel were no where in my car, so what did the guy do with them that took the panel off is my question. Also, for whatever reason they needed in my glove box, instead of seeing everything together, all my receipts, insurance cards, warranties everything that was in the glove box was thrown around from the front passanger floor and seat to the back seat on the right hand side from the floor and seat. Papers had footprints all over them. I am completely disgusted with the lack of respect this dealership showed. When contacting the manager about the situation he never offered an apology, he only said he was sorry I FEEL they were dishonest and that he was sorry that I FEEL I had a bad experience. Uh, no they WERE dishonest and I DID have a BAD experience. I took pictures and still no apology. And no offer to fix the panel either. The managers name is Jim Stadtfled, and he was very pompous about the whole situation. He doesn`t feel anyone did anything wrong. I do have to say that this was the worst experience with a mechanic that I`ve ever encountered in my life, and I`ve been to a lot of mechanics. Very disappointed, I will be getting this word out everywhere as well as to corporate.

Sassy2631 / 8/28/2013