Brake Team / Damascus, Oregon

Rating: ★★★★

Auto Repair & Service, Brake Repair

Address: 12035 SW Pacific Hwy, Damascus

Postal code: 97223

Phone: (503) 598-9100

Brake Repair, Auto Repair & Service

Bull Mountain

Mon - Sat 8:00 am - 6:00 pmSun 9:00 am - 5:00 pm

(503) 620-2446

I would not even give this place one star if possible. I HIGHLY recommend to stay far away from this business. They totalled my car and still have yet to pay me for it. They were 200% at fault! This was even proven in court. If you cherish your vehicle like I did I would not trust these people at all!! I wasn`t even a paying customer and they did this to me. All I wanted was an inspection on my car and ended up leavi... view moreng the shop without my car! Over a year later I have yet to receive any compensation what so ever for what they did.

candykane21 / 2/14/2012

Do not believe positive ratings for these scu- bags. They over charged me after advertising with $88 special deal which ended up charging me over $700 with whole new brake system which they didn`t do and installed left side on right side and vise versa found out by Beaverton Honda. F-------------------------

JeffK381 / 2/10/2012

I went there to get my brake pad replaced. they estimated it will be 2 hour job, when I returned it was not done until 6 hours later. even worse, they scratched my wheel alloys. The store manager; Jeff; acknowledged and admitted the damage they caused. He told me to come back the following week after he get approval from his regional manager for the repair of the wheel. From that point, he just wont accept m... view morey phone call. I escalated to customer service; Angela. Same thing. NO result! I reported to BBB Oregon and they admitted the damage they caused and promised to repair my wheel but they never delivers. BBB Oregon repeatedly reminded Brake team to follow through but no result. BBB Oregon finally put ""NEGATIVE"" rating for this business.

PdxHippie / 8/24/2011

The guys at the Tigard Break Team where great! They took me on a walk in and were able to get my breaks fixed quickly and were all very helpful and friendly. They were $350 less then their competitors and did great work! Thanks for making this quick and getting my car fixed in time to go to Cali for vacation tomorrow...you guys Rock! thanks Justin and Zach

skcent / 6/23/2011

I needed a front brake job which was performed at a great price and if there was any problems, they would back up their work, for free. I did not realize how bad the rear brakes were so had I not been an honest inspection, I could have been in an accident, thus the Brake Team `saved my day`. Thanks guys.

phillip2 / 5/4/2011

The whole crew at the Tigard Brake Team was very professional and courteous to both myself and my wife. They conducted a very thorough evaluation of our car and found several things that needed to be fixed ASAP. Justin explained in detail what they found and what needed to be done and the associated costs. They made the repairs quickly and kept us informed of their progress through phone calls. We were quite impress... view moreed that they had saved the damaged parts to show us when we picked up the car. All in all, they were fair and reasonably priced. When we left their site, we felt like we were driving a whole new car - it is running like a dream.

RSandberg / 4/14/2011

he team was very helpful in diagnosing the reason behind my lit check engine light. The mechanic who helped me spent time explaining my car`s issues and was very nice. I requested new windshield wipers to be installed. They only had one in stock, but they were proactive on ordering a new one and had it there in minutes so my car was ready on time. Their prices were reasonable and posted well. thanks

michelle600 / 3/30/2011

I had a really good experience at the Tigard Brake Team - Tires 4 Less when I had my oil changed and my tires rotated. Jeff Munson serviced my car on November 16, 2010. He rotated my tires and changed my oil. He was fast and did a really wonderful job. Jess was very nice when he checked me out, and let me know I had a good car too. There was an older lady there whose car needed more work but he did not push her to ge... view moret it done right then. All in all I will be back and will recommend to others!! Crystal Montgomery

Crystalmcb / 3/29/2011

REVIEW: The manager has changed there a few times since we started going there, but each one has been friendly and willing to help. The other employees are also very helpful. On each visit, we have encountered no problems. The team is always courteous and will get our vehicles finished within one day and most times within a couple hours. We feel that type of service is exceptional.

Joyce2 / 3/14/2011

I came in to break team earlier in the year to have my brakes replaced and at that time realized they also did oil changes. I came back this visit to have my oil changed. Everyone was very friendly and helpful including the gentleman who completed the phone scheduling. I came in a few minutes before my appointed time and was told that a few people had come in before me even though I had an appointment. I was told tha... view moret it would be about one hour. At an hour and a half I asked how we were doing and was told that they didn`t have my filter and it would be coming soon from the supplier across the street. The car was ready after an hour and forty-five minutes. The service was great but of course I would have liked to have spent a little less time in the waiting room.

S K G / 3/11/2011

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