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Bob Howard Nissan / Edmond, Oklahoma

Rating: ★★★★
New Car Dealers
Address: 13200 Broadway Ext, Edmond
Postal code: 73114
Phone: (405) 478-5380

O?ˆ™Reilly Auto Parts and CSK Auto - offering the best combination of inventory, availability, quality and service at the most competitive prices. Better Parts?ˆ¦Better Prices, Everyday!

O`Reilly Auto Parts, now combined with CSK Auto, is the third largest auto parts retailer in the US. The combination of O`Reilly`s midwestern and southeastern foothold, along with CSK`s dominance in the western US, has created a stronger,

Categories:
New Car Dealers
Payment:
discover, master card, visa
Open hours:
Sales Hours Sun: 0000 - 0000, Mon-Sat: 0830 - 2100|Service Hours Sun: 0000 - 0000, Mon-Fri: 0700 - 1900, Sat: 0700 - 1600

Reviews:

Actually, this was, by far, the best experience I`ve had with any car service. I was greeted immediately and she was so friendly and she printed a coupon for me so I could save with my service. There is a Nissan dealer really close to my home, but I will continue to use Bob Howard! Everybody was awesome!!!
gregoryWilkinson / 3/16/2013

They have an all around great staff that I dealt with. From the salesmen to the finance people... it was all a very smooth experience.
Rodneywhite2012 / 2/11/2013

Everybody was super nice and e...
Everybody was super nice and easy to deal with.
lauriarobrt / 11/9/2012

The only thing (Long shot) wou...
The only thing (Long shot) would be to accept vehicles later in the day (until 6pm). It makes it difficult to take off work and drive an hour to get there. That would be the only thing. The service is always great!
murielsands / 10/23/2012

Editorial review from Citysearch
Great job and very helpful! Thank you
janust / 6/27/2012

Editorial review from Citysearch
WORST EXPERIENCE! I went to Bob Howard looking for a used car with a low budget. Looking to spend $5,000 I got pressured into getting a $3,800 being told it would not last on the lot past the day. The test drive of the car went well, nothing seemed wrong with it and I was reassured that the car passed a 90 point inspection and was completely mechanically sound. After these promises I felt comfortable buying this car.... view more After sitting in the lobby waiting for the paper work to go through for 2 hours I left in the used car with relatively low mileage and a clean carfax. About 15 miles down the road I could feel something was not right with this car and that the transmission was probably about to blow. When I went back in the following morning they promised to look at it. They told me it had actually NOT passed the 90-point inspection, even after I had been told by 3 different people about this policy before selling the car. I took the car home again, this time after it was ""fixed"". Again it did not take more than 20 miles before I felt the same transmission issues and I brought it back again the next day. They refused me any option of returning this car that I bought under false promises of it being mechanically sound. The general manager, Ken, actually walked away from me when I brought it making me feel completely unimportant to him and a worthless costumer whose money meant nothing. I have never seen or experienced such clear disregard for customer service, I was shocked by the rudeness this guy presented me with. After they ""fixed"" it a second time and I drove home once again to find the transmission was not fixed, the third time I brought it in they told me they were not going to attempt to ""fix"" it again. This was the worst buying, customer service, and general human interaction experience I have ever had and I would recommend that no one ever go to Bob Howard for any reason, EVER!
dontbuyb / 6/25/2012

Kurt was great!
I am very satisfied with Kurt`s handling of the warranty repair for the engine exchange. After being rudely brushed off by the service writers at the Infiniti dealership and was feeling like they were calling me a liar. Kurt did the right thing by patiently following advise of the warranty organization and getting a different engine installed.
Melba59536 / 5/9/2012

Painless buying experience
Buying my car was pretty much painless I really think I am going to love this car.
Ligia34 / 4/25/2012

Pleasurable
Kirk Pearce was a pleasure to work with. There were issues in getting parts to repair my 2006 Armada and he went over and beyond to ensure that my vehicle would be repaired in time for me to leave for the Holidays. The service in which I received from him and the rest of your service staff ensures that I will definitely return to do business with Bob Howard Nissan.
twinnee / 4/3/2012

Please fix that message!!!!!!
Bob Howard Nissan service is the best! I still don?ˆ™t particularly care for the ""this phone call may be recorded for training purpose"" message I get when I call the service department. These folks are professional and I think the message is demeaning.
cruza19 / 3/9/2012

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