Reynolds Ford / Dibble, Oklahoma

Rating: ★

2 years in Business

Auto Repair & Service, New Car Dealers, Automobile Body Repairing & Painting

Address: 825 N Interstate Dr, Dibble

Postal code: 73069

Phone: (888) 902-5236

Expert Technicians & Comprehensive Service. Find A Location Near You.

Serving Lawton/Ft. Still since 1980, Military Discount Available!

Categories:

New Car Dealers, Automobile Parts & Supplies, Auto Repair & Service, New Truck Dealers, Truck Rental, Automobile Body Repairing & Painting

Payment:

all major credit cards, check, financing available, insurance, master card

Open hours:

Mon - Fri 8:00 am - 9:00 pmSat 8:30 am - 8:00 pmSun Closed

Brands:

Ford, Lincoln, Mazda

Extra phones:

(405) 321-2411(405) 307-6367(405) 321-3908(405) 321-2844

Reviews:

When I initially bought the 20...

When I initially bought the 2010 Ford Escape from Reynolds I was pleased with their service. But now I have a few problems with the car and, after paying an extra 2700 dollars, the warranty plan is absolutely awful. Not to mention there service department is at best, pathetic. I tool the car into there service department to drop it off and gave the technician a list of problem, all I assumed would be under warranty. ... view moreThe tech. told me that I would have to pay my 150.00 insurance/warranty deductible. I tried to talk to him about the problem and how this is not the first time it has occured since I bought the car 3 months ago and alreaady had the "horn" fixed once. After leaving the care over the weekend they just gave it an oil change and fixed absolutely nothing else. I talked to both of the used car dealers on site and one of them ... Escape from Reynolds I was pleased with their service. But now I have a few problems with the car and, after paying an extra 2700 dollars, the warranty plan is absolutely awful. Not to mention there service department is at best, pathetic. I tool the car into there service department to drop it off and gave the technician a list of problem, all I assumed would be under warranty. The tech. told me that I would have to pay my 150.00 insurance/warranty deductible. I tried to talk to him about the problem and how this is not the first time it has occured since I bought the car 3 months ago and alreaady had the "horn" fixed once. After leaving the care over the weekend they just gave it an oil change and fixed absolutely nothing else. I talked to both of the used car dealers on site and one of them actually said to my face and I quote, "Nobody put a gun to your head and forced you to buy or sign the papers on that car". Honestly, please save yourself and DO NOT BUY A CAR HERE. THIS DEALERSHIP HAS HORRIBLE MANAGERS, A HORRIBLE SERVICE DEPARTMENT AND SHOULD BE TURNED INTO THE BETTER BUISNESS BUREAU

TyPayne / 12/13/2011

Time to waste

If you have time to waste i would most defiantly get my oil changed here! i went in for what seemed simple and what every car owner gets done, An oil change! Now i have had my oil changed on my 04 Mazda 3 many time before and i have allways expected that it should take 15-45 min to get done. NOT 2 hours and 30 minuntes! Then when i placed my concern with lenght of time i had been waiting i was told by 3 of the empoly... view moreee`s that they do handle customer complaints that i had to call a 1-800 number and by me saying that everyone up there was rude, unprofessional and non customer friendly is an understatemant. so one star is more than generous. so if you have over 2hrs to wait on an oil change this is the place for you. As for me, i have never been back since and get my oil changed somewhere else in less 30 min everytime!

Louie4001 / 12/12/2007