Jim Norton Ford / Broken Arrow, Oklahoma

Rating: ★★★

Auto Repair & Service, New Car Dealers, Used Car Dealers

Address: 1101 SW Expressway Dr, Broken-Arrow

Postal code: 74012

Phone: (918) 251-3673

Shop Online, Find Store Locations, Service & More!

Your Pocola NAPA carries a wide range of parts for cars and trucks, tools and equipment, as well as hard to find items for heavy duty, marine, farming and agriculture. Stop in today.

Reviews:

The place to buy in Tulsa.

Just purchased my sixth vehicle from Jim Norton Ford and the experience just keeps getting better and better. Thank you Jim Norton Ford.

machaell2u / 4/15/2010

Buyer Beware from this dealer!!!!

Bad experience from this dealer.. Pushy salesman. Beware of bait and switch tactics.. No exchange policy on cars/trucks even if it is new.

fordfan07 / 3/26/2010

Stay Away!

Jim Norton Ford Broken Arrow OK sold me a used truck with 1000 miles on the odometer from the showroom floor. The truck turned out to have had the tire pressure sensors removed. I insisted they comply with the DOT law and install the sensors which they did after asking me to just drive it with the sensor light activated all of the time. Only one key with was furnished and I had to pay a $82.00 charge to obtain a 2nd ... view moreone. I was given a bumper to bumper warranty when I purchased the truck so when I noticed the emblem in the center of the steering wheel was badly bent, I requested they replace it and I was told no it will not be replaced under warranty and will cost $800.00 to replace.When I requested the dealer replace under warranty I was told to just bring the vehicle back and have the sale reversed less a charge for the 500 miles I drove. The manager Jeremy stated "we have rebuilt the truck for you already and we do not want your business if you are going to be so nit picking". Bad experience all around and I feel ripped off since I already paid $800 tag and tax fee.

woodworker1 / 3/8/2009

Good customer service.

I really enjoyed this place. Very friendly and helpful employees. I recomend.

laughatme / 1/25/2008