J & B Transmission Service / Wright Patterson Afb, Ohio

Rating: ★★★★★

Auto Repair & Service, Automobile Parts & Supplies, Auto Transmission

Address: 2547 Valley Pike, Wright-Patterson-Afb

Postal code: 45404

Phone: (937) 310-5401

Family Owned & Operated Since 1964

*We Honor Most Extended Service Warranties

Reviews:

Well, this is the first review I`ve ever written. Strap in folks, it`s going to be a long one. I, like most everyone, am very suspicious of repair shops in general. I`ve heard my fair share of horror stories of people getting totally screwed and extorted for money through car repairs. Being an engine mechanic who doens`t fully understand the black magic that goes on inside a modern automatic transmission, I think... view more I fall into the "extremely skeptical" catergory when it comes to transmission shops. My car starting shifting sort of funky and I decided to swallow my pride and take it to a transmission shop before things got any worse. After doing a ton of research about local transmissions shops, I noticed that J&B consistently popped up as a reputable shop. I went through the automatic transmission rebuilders association (ATRA) website and saw that there were about 10 local shops that were ATRA affiliated, but only one shop that was fully ATRA certified...J&B. I figured J&B was my best bet, so I brought my car in. I was still very skeptical and planned on getting a second opinion, asking for free diagnosis and requiring a written & signed price quote before I made any commitments. They took my car for a test drive and when they came back, I was expecting a quote straight from page 1 of the transmission mechanic`s playbook, "Yep, it`s your transmission...needs to be rebuilt....that`ll be 2500 bucks, sir". Imagine my surprise, then, when they said "Bob, you need a new catalytic converter, not a transmission...go get that taken care of and if you`re still having transmission problems, come back and see us....no charge for the diagnosis" HOLY HELL! Did I just hear them correctly? They`re going to let a possible $2500 walk out the door simply for the sake of being HONEST?? I couldn`t believe it...I wanted to hug them. They could have easily rebuilt my transmission for $2500 and fixed the real issue without telling me (like most other shops would have done). Instead, they actually let me take a stab at fixing my car inexpensively someplace else or on my own. I`m not sure if replacing the CAT will fix all of my issues, but if it doesn`t, J&B can certainly count on me being a customer as long as I`m in the Dayton area (and maybe even if I`m not...) These are truly stand-up guys and I highly recommend J&B transmission. I hope they keep their ethics and standards on this level for a long time to come. It`s great to see that there are still some good, honest people in this crazy world Bob P.

BPoi523433 / 4/17/2013