Fine Line Auto Body / Worthington, Ohio
Rating: ★★★
Auto Repair & Service, Automobile Body Repairing & Painting, Dent Removal
Address: 5 Columbus Area Locations, Worthington
Postal code: 43215
Phone: (614) 254-5868
Reviews:
I used to be in the automotive...
I used to be in the automotive business so I definitely know what good body work is when I see it. First of all, they are all about pleasing the customer and not the insurance company like other body shops. I was involved in a big accident and had a lot of side damage. My door was completely smashed in and glass was shattered all over the place. After I got my car back, the side never even looked like it was hit. The... view more paint was matched perfectly (and trust me, I inspected it very closely.) The glass was perfectly done and the whole mess was cleaned up with no pieces of glass left anywhere. I would give them 10 stars if I could. Great work.
Aj R. / 11/21/2013
How they want
They took longer than agreed an didn`t provide me with a rental for the additional days they took . Screws were missing from my vehicle an new scratches in the finished work. Second hand auto paint in a big pretty building . Don`t let the deductible waiver fool you . They hassle isn`t worth it!!!
Signed
Upset, never will return or refer others
Customer
Charity A. / 9/24/2013
I have white 2012 Honda Accord Coupe Sport. I was recently involved in a very big accident and was recommended by one of my college friends to bring my car to Fine Line. I called the North High St. location and dealt with the manager, Shawn, who helped set everything up. I got my vehicle towed in and they set me up with a rental car. They also dealt first hand with my insurance company, State Farm, who was really ea... view moresy to work with by the way. Once my car was finished, they gave me a call and when I came in, my car looked the same way it was before the accident. I would recommend Fine Line to everyone and especially not being from around here, they made the situation less stressful. Awesome work!!!
Stacy1987 / 9/20/2013
They was rude, They make promises they later on say the never did and also the repairs they do are cheap and horrible. I had to drive there four times and still they didn`t do the job right. Armand the manager it a rude person and also the main manager is rude I would rate them a -10 out of a 1-10 rating I will never take my car back to them again for the following reasons
1. they are rude
2. They make promises t... view morehey never keep
3. they don`t do a good job
4.The paint job is horrible
honestly the car looked better when it was wrecked before I toke it to them and they fixed it id rather have it back wrecked then their crappy job
JoshuaJJ / 4/31/2013
If you are a woman especially ...
If you are a woman especially stay away - the stereotype of shops taking advantage of the situation just because you`re a girl and they don`t think you know anything is true. Also, the guy who quoted my estimate was arrogant. I don`t trust a guy wearing a suit and tie giving just looking at my car and throwing an estimate number at me, as if he really knows what it`s going to cost. Have the guy who actually DOES th... view moree work estimate my work, not the sales guy who clearly just wants to cheat you. These guys quoted me WAY over for a small paint and dent job that I`m able to get done elsewhere, better price and better service, and great quality. Best option to go somewhere else.
anna.heiermann / 10/4/2012
Had some rear bumper damage to...
Had some rear bumper damage to my Honda Accord. They took my insurance info, talked directly to my agent, took $200 off my deductable and did the job as they said. No surprizes, no additional cost, and I`m happy. I would use them again.
byolson / 6/11/2011
Freakin crooks
I have to tell you I had them repair my vehicle and it was a horrible experience. They hire cheap foreign labor to repair the vehicles and then they didnt even replace the panles they were supposed to. They just filled them with bondo. When I talked to my insurance company about it he stated--you picked the shop you need to deal with them". He also stated "it didnt surprise him" that they did inferio... view morer repairs. Do yourself a favor and pay your deductible.
Steve_76 / 12/29/2009
Nissan
Just got my Nissan Altima back from the shop. Could not wait to get out of that rental car. Fine Line fixed my side door that got smashed in. They were very friendly and the door is like new. They were fixing 2 other Nissans at the same time. Does this means that Nissans get in more wrecks, or was it just a coincidence?
SkipH55 / 12/13/2008
Now called Fine Line Auto Body
I got hit on Livingston between Alum Creek and College where they have all that construction going on. Someone tried to pass me in the middle turn lane and then had to swerve back over when another car was making a turn. He didn`t have insurance so I got stuck with having to pay the deductible. Fine Line is on Alum Creek just around the corner from where I got hit. They covered most of the deductible and got me in a ... view morerental car cheap. It wasn`t a big dent, but they did a nice job of fixing and painting it. I would tell people, take your car there, even if you had to drive half way across Columbus.
CindyB1983 / 12/10/2008
2 cars fixed perfect
This place is under new management. I have had 2 cars fixed since they re-opened in 2007. Both times they did great work on matching the paint and both times they helped me with a rental car. The people are friendly, and get after the insurance companies and make them pay for everything that needs fixed.
ArtDisko / 11/18/2008