Urban Express Transportation / Urbancrest, Ohio

Rating: ★

7 years in Business

Auto Repair & Service, Airport Transportation, Limousine Service

Address: 1640 E 5th Ave, Urbancrest

Postal code: 43219

Phone: (614) 253-7000

WINDSHIELDS FROM $98.00 WE BEAT ANYONE`S PRICE! FREE QUOTE - CALL NOW

We Specialize in Auto Glass Repair, Windshield Replacement, Window Motors, Regulators, and Power Switches. Fast Friendly, Professional service at your location or ours. Over 24 Years Experience, Milions of satisfied customers and 53 locations nationwide to serve you.

Categories:

Airport Transportation, Limousine Service, Transportation Providers, Buses-Charter & Rental, Chauffeur Service, Courier & Delivery Service, Shuttle Service, Auto Repair & Service, Trucking, Bus Lines, Transportation Services

Payment:

amex, discover, master card, visa

Services/Product offered:

Trolleys

Open hours:

24 Hours Service, 24 Hour Emergency Service Available

Brands:

Excursion

Extra phones:

(614) 252-7272(614) 300-7658(614) 253-3010(614) 856-1000

Reviews:

Summary: DO NOT RENT FROM THEM ?ˆ“ THE OFFICE STAFF STOLE MY IDENTITY I thought it would be great to rent a party bus to go tailgating, out to some bars, and back home for me and 29 of my closest friends. Initially all seemed normal when I booked the bus. The lady in the office required a signed contract, a copy of my credit card front and back, and a copy of my driver?ˆ™s license to rent the bus. No big deal beca... view moreuse I was paying cash and I never use that credit card. All mostly went ok on the trip except my friend left her coat on the bus and when we got back on it was not on there and her ID and credit card were in it. She called them and even went down to look on the bus the next day and it was not there and they we all rude to her. She canceled her credit card and we all thought nothing more about this for a long time. Until one day I get my mail only to discover ?ˆ?I?ˆ? had bounced checks all over Columbus from places ranging from Home Depot, a bunch of clothing stores, Meijer, etc. So I immediately had to get to the bottom of it. Only to discover a few days later, I have a bill with my credit card (which I never use) and someone had charged their HOME phone bill to my credit card ?ˆ“ the link I needed to solve the case for my detective. Turns out this office person stole my information (and a ton of other people?ˆ™s too), made fake IDs with her picture on it, created checks with my name on it and other clients?ˆ™ checking accounts and went shopping until she got caught. Her stupid boyfriend charged his HOME phone on my credit card. I solved my case because I remembered faxing a copy of my ID and credit card to them for the reservation ?ˆ“ I had saved the info I faxed. The case is finally closed and the office chick, her boyfriend and all others involved got a slap on the wrist and Urban Express Transportation will not do (nor did they do) anything to help or care that their office personnel stole my identity. DO NOT RENT FROM THEM!!!

Diana296 / 2/7/2013

Unreliable

We contracted for a bus for 24 adult passengers for 6:00 pm. for a 7:00 pm dinner reservation. The bus NEVER arrived. After repeated, unreturned, phone calls to the office, a second bus was dispatched at 6:30 pm which made us arrive at our restaurant at 8:00 pm-exactly 1 hour late. Brandy, our Urban Express contact, assured us that the fare would be credited and we would be charged 1/2 the amount. This never happ... view moreened. We gave them two weeks to keep their word. Again, after repeated, unreturned phone calls, we emailed the company to let them know we contacted our credit card company and had all the charges reversed. If, you contract with this company, do NOT pay them in advance; do NOT sign a contract; do NOT count on them providing any service. We use charters quite often and this has never occurred before. Be VERY wary of these people.

1partyplanner / 7/28/2008