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Kings Nissan / Symmes, Ohio

Rating: ★
15 years in Business
New Car Dealers, Used Car Dealers
Address: 9819 Kings Auto Mall Rd, Symmes
Postal code: 45249
Phone: (513) 697-9770
E-mail: don.riley@fuse.net

"Going To Be #1" - Sales - Service & Parts

Sales New & Used, Service, Body Ship & Parts

Categories:
New Car Dealers, Used Car Dealers
Payment:
amex, discover, master card, visa
Services/Product offered:
Cincinnati Nissan dealers, Kings Nissan, Ohio Nissan dealers, Mason Nissan dealers, Big Nissan dealers, Northern Kentucky Nissan dealers, Kentucky Nissan dealers, Dayton Nissan dealers, Columbus Nissan dealers, Indiana Nissan dealers, Indianapolis Nissan dealers, Large Nissan dealers.
Open hours:
Mon - Thu 9:00 am - 9:00 pmFri - Sat 9:00 am - 7:30 pmSun Closed
Brands:
Nissan
Amenities:
Financing available
Languages:
English

Reviews:

Kings Nissan sold me a car that they knew had a problem which they had refused to fix before I purchased the vehicle. In less the 24 hours of driving my car off their lot, it started overheating according to the temperature gauge. I threatened to cancel the contract and bring the car back. Then, they admitted that the service report showed there was a problem with the temperature gauge and that they had reset it and ... view moreapparently that hadn?ˆ™t worked. They told me I could bring the car back in and they would take a look at it. They had my car for four days and said they took it to Borcherding Buick for an estimate and that it was a sensor that would cost $800 that they were not willing to pay. They suggested I take it to my mechanic for a cheaper estimate and they may be willing to pay a lower price. My mechanic said it was the instrument cluster, not a sensor. It cost me $375 for the repair. Kings Nissan would not reimburse this cost. I contacted Borcherding Buick to see why there was a discrepancy between the cost of repair and determined problem. Come to find out, they didn`t recently take my car to them when I had brought it back to their dealership; they had actually taken it to them WEEKS BEFORE I PURCHASED the car and they had declined the repair. I had Borcherding Buick fax me that estimate. I assume they thought I would pay $800 and they could pocket the extra money. I filed a complaint with the Better Business Bureau and they never responded. They now have a D rating. Do not buy from this dealership that scams hard working individuals and conducts fraudulent business acts. In addition, they have no morals or values! I purchased this car while accompanied by my three young daughters. We were all so excited to be purchasing our first newer used car :) Consider yourself warned.
crystal.prater / 4/13/2013

crystal.prater / 4/12/2013

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