Lindsay Acura / Pataskala, Ohio

Rating: ★★★

23 years in Business

New Car Dealers

Address: 5880 Scarborough Blvd, Pataskala

Postal code: 43232

Phone: (614) 863-2885

Service is our best part.

It is the Mission of Advance Auto Parts to provide personal vehicle owners and enthusiasts with the vehicle related products and knowledge that fulfill their wants and needs at the right price. Our friendly, knowledgeable and professional staff will help inspire, educate and problem-solve for our customers. This will assist them in obtaining the appropriate accessories, diagnosing their vehicle operational problems and accomplishing their repair projects. And as a result, customers will love to shop at Advance Auto Parts Stores.

Categories:

New Car Dealers

Payment:

discover, master card, visa

Neighborhoods:

South Columbus, Independence Village

Open hours:

No info

Brands:

Acura

Extra phones:

(614) 863-1991

Reviews:

Bad car buying experince

I purchased a used vehicle from this dealer and it had a light on they agreed to fix it. Then when I brought it back to them for the work they kept it for 2 days and gave it back with the same problem and a half of a tank of gas missing and said if it does not stop bring it back.It did not stop so I set up an appoitment on a monday morning for service and told the service writer that I would drop it off on sunday nig... view moreht in the night drop, I did. The next day monday I got a call asking what it was there for I explained it to the caller and it also said on my paperwork I filled out he assured me he would check into it and get it done. I called on tuesday to check the progress and was told they knew nothing about it and had not even started on it.Tuesday night when we got the right people involved, they started looking at it and it took untill thursday afternoon to decide they couldnt figure it out (that is 4 days total to diagnois somthing the couldnt figure out) so they sent it out to be fixed. I brought my car to a dealer for repair I expected it to be fixed at a dealer but insted they sent it to cottman transmission who then proceded to put in used ""remanfactuered""parts to make the repair per Lindsay! Then to top it all off they gave my car back to me on empty for the second time after running out two half tanks of fuel between both visits I had to make. Then they lost my down payment check and acted as if it was my fault and said that I had to replace that check at the full amount and if I wanted to I could submit any cancleation fees for them to consider reimbursing me.I have never had a place drop the ball this much on a problem and it is the last time they will for me and you should save you self the hassel!!

consumer41 / 11/3/2011

A+ Dealership

Lindsay Acura as always has wonderful customer service!

OH guest / 11/30/2010

Keep up the great job

The service here is better, more efficient and more enjoyable then the service I receive at any other dealer. You guys do a great job, keep it up.

Buckeyed girlie / 11/23/2010

Top Notch Service

My experience has been great as usual. The service here is top notch.

Cherlyn / 11/9/2010

WOULD NEVER RECCOMEND OR DO BUSINESS WITH AGAIN

LINDSAY ACURA?.I received about 4k less than I wanted out of the vehicle, however they negotiated with the brand new purchase price of a new (600 miles) TL. I test drove the car that morning, went to the bank for the check and went back after about 5 hours and gave the sales man the check, keys and signed warranty paper work. Once I got in the car I wondered why they cleaned new carpet? And it had a slight odor, i... view moret was about 40 degrease outside so I turned the heat on when I was getting onto 270 and the smell started to get worse and worse. I called the sales man on the way home and told him that I need to get this smell out of the car and scheduled an appointment to get it taken care of. I go back the following Tuesday and the ?detailers? ?cleaned? the car again. They sprayed an odor eliminator spray, that?s it. Another 24 hours the smell was back. So instead of driving 150 miles round trip to go back to Lindsay, I took the car to a local dealership here in Dublin that I have done business with before. One of the detailers I knew from previous work, came up to me and said sir, there is vom*t under the front passenger seat. I felt so embarrassed, bringing a brand new car to a dealership that I was known at for vom*t under the front seat. I brought the car back for the first oil change to Lindsay to speak with the manager about this, I showed him the receipt and told him I wanted the $200 dollars that I spent on something that should have been cleaned the first time let alone the second. He proceeded to tell me that he could not do that and wished I brought the car back, and I explained to him that I did and they just sprayed odor eliminator in it. Besides the vom*t?I never received the second key, received no compensation, the window regulator was making noise and the subwoofer was turned off, once I learned how to turn it on it was blown. I would not recommend this dealership to anyone.

kas4256 / 4/29/2008

Great used cars

My wife and I just bought a used Hyundai Santa Fe from Lindsay Acura and we couldn`t be happier with the level of service we received there. The sales staff was extremely helpful and not pushy or manipulative like most car salesmen I`ve encountered in the past. We were very pleased with the dollar amount given for our trade-in (twice as much as CarMax). For a high-end dealership selling us a less-expensive used ca... view morer, we received royal treatment. I can`t imagine how well they treat those customers who buy new Acura vehicles there! This dealership gets my approval, and we shopped around quite a bit. Be sure to check them out!

hilge / 9/4/2007