Fred Martin Superstore / Montrose, Ohio

Rating: ★★★★★

Auto Repair & Service, New Car Dealers, Used Car Dealers

Address: 3195 Barber Rd, Montrose

Postal code: 44203

Phone: (330) 753-4444

Went to buy a car for 17k got credit approved down payment was already set and was given the OK to come by the next day to pick it up * it will be delivered to you* BS i got there told i had to pay 1000 on my down payment and the whole we will double your down payment to $1000 cash is a lie. the manager was too busy to see me and continued to talk on his phone and laugh up a storm with whom ever he was. terrible serv... view moreice and a lot of lies from them. was even told on the phone that they where told to give me the extra amount for the down payment and now i get nothing.. i am not some stupid sap and i know that the prices are not set. yes u need to make a buck but with 100`s of cars on the lot not going anywhere how do u make money?

tom1237 / 6/24/2012

I would like to thank all of the Fred Martin staff for an overall great sales experience. It was evident by the way I was treated that customer satisfaction is a priority. I would especially like to thank Eric for his assistance and expertise with making this purchase really. I will without a doubt share my pleasurable experience with family and friends.

Ru Wash / 6/22/2012

I really appreciate how Joanne went the extra mile to make this as pleasant of an experience that it can be. It really makes a difference when it comes to choosing how I`ll get my Tahoe serviced. Other dealerships that work on GM vehicles are closer and possibly more convenient but you have been the difference maker that makes the extra distance well worth it and I appreciate the value of good service.

JoanBru / 6/19/2012

We recently purchased a 2006 Dodge Durango from Fred Martin Superstore. Ty Davis was our salesman. He was very curteous,prompt, and knowledgeable. Ty was helpful with our situation. We got the best vehicle that met our needs and finances through him. I have already sent 2 people down to see him. Thanks Ty!!

tonym1452242745 / 6/13/2012

By far, Anthony is the best salesman. As a teacher, he exemplifies the key ingredients to be successful in your business. He explained my new Jeep Cherokee from top to bottom. The ironic thing is that I wasn`t looking to buy a SUV from Fred Martin. I had in the past leased two other Nissan Pathfinders. After looking at five different dealerships, and listening to car salesman that did a horrible job, it was nice... view more to meet Anthony with some enthusiasm!

Nuzumc / 6/5/2012

Rusty was extremely prompt, pleasant and personable. He was waiting for me to arrive, although I was a bit late and even remembered my cars name ;D I drive down from Solon to have my simplest tasks done - this was an oil change - and I will continue to do so. thanks again!

MelbaSko / 6/4/2012

I purchased te 2004 dodge caravan oe year ago, it wasent what i wanted or could afford, seems that the van was standing for some time because they had pressurised the tres very hard..after having it at home 2 of the tires developed leaks and one almost went flat after taking it out of the garage.. The cooling system hoses under are leaking, someone triedfixing the wiring and left the wires exp[osed in the doors op... view moreenings, When we,(me and my wife were signing papers, my wife wa FORCED to sign all the papers, then the woman made a remark about me and my health that i will never FORGET, i should take some personal action about it... Now i have a vehicle that i didnt want, i wanted a KIA!! as i told toe other dealer the same thing, as soon as i get more paid off on the dodge grand caravan im going to get the vehicle i wanted in the first place!!! ASAP!! No, im not happy with the deaalership and im glad for one thing that my SON is a ASE CERTIFIED MECHANIC!!

demmm / 3/10/2012

Joanne Clark was excellent.

AkaiBerryQueen / 8/3/2011

From the minute my daughter and I walked in the door the staff was friendly and helpful. Not one problem my entire time in the building.

palmtreesun / 7/28/2011

Tim and Bob have worked very hard to address the problems that I have had with our car, and they seem to have to corrected them. They have worked hard to change our opinion of the Fred Martins Service department from a Two Star up to a Five Star.

thesandwoman / 7/27/2011

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