Dan Tobin Buick GMC / Delaware, Ohio

Rating: ★★

Auto Repair & Service, New Car Dealers, Automobile Body Repairing & Painting

Address: 2539 Billingsley Rd, Delaware

Postal code: 43235

Phone: (614) 889-6300

Customer satisfaction guaranteed.

Collision Care Group is a Cincinnati based operator of high-quality collision repair facilities in Ohio and Florida. Since 1980, we have provided auto body shop repair, auto restoration, and painting in the automobile repair industry. You are guaranteed a quality job the very first time. Today, more than ever Collision Care Group, your auto body shop and collision center, is committed to providing superior quality auto repair for their customers. With professionally trained staff, we make the repair process easy for you, from towing your car to getting your car back to its original look and feel. Our auto body shops meet a set of highly rigorous standards in workmanship, customer service and absolute legal compliance with local, state and federal statutes, including those mandated by OSHA and the EPA. Our goal is to take the confusion and stress out of the collision repair process for both you and the insurer. Our collision specialists are among the best in the industry. Free Collision Estimates: Collision Care Group offers free, detailed collision estimates to completely eliminate any concerns you may have about prices while your car is being repaired. Auto collision repair is about restoring your car to its former appearance, function, and safety. Collision Repair: From fender benders that result in cracked fenders to sideswipes that require precise auto body paint matching and application auto collisions can affect various areas of your car, making collision repair a necessity. Our trained technicians are the best in the business and can provide you with a variety of services, including auto refinishing, dent removal, plastic bumper repair, car scratch repair, and frame work. Auto Body Painting (Full work to Touch ups): Our collision center?ˆ™s use the latest auto body paint repair technology with computerized color matching, our auto paint touch-up and scratch system is designed to meet the exact paint standards of your vehicle. Our auto paint system restores paint scratches and chips on vehicles to near-new condition at a price that can?ˆ™t be matched by traditional paint repair facilities. Depending on the damage, a combination of paint scratch systems is used to repair damaged paint, scrapes and even a key scratch. Utilizing the latest technology, our paint service restores your unwanted paint chip scratches and scrapes while maintaining the look of your factory or custom finish. Computerized Frame & Unibody Straightening: Our collision centers will determine if there is any collision damage to frame channels, frame rails, front and rear frame horns, sub-frames, floor pans, core supports, upper and lower control arms, valence panels, cross-members, etc. A Certified Frame expert will be able to tell you if the frame is in need of repair. We can and will perform all repairs at our location. Rental Car Assistance: Our collision centers can help you make arrangements for a rental car. If you are a claimant, the insurance company is responsible for paying for this. If your insurance company is paying for the repairs, check with your agent to see if your policy covers a rental car. If you will need to pay for a rental car out of your own pocket, the body shop may be able to help you get special rates. At Collision Care Group by CarStar, we put a high priority on our customers?ˆ™ time and schedules, and we?ˆ™re happy to arrange rental cars for our customers?ˆ™ use when we?ˆ™re working on their vehicles.

Reviews:

Avoid Their Service Shop

Their service department has some serious problems.

They charge you more than they verbally quote you and add in extra shop supply fees and extra diagnostics and inspections that they don`t mention until you are at the cashier.

I reminded them numerous times that I had a warranty but they still tried to charge me for items that should have been covered. I had to wait a long time while they removed ... view moreitems that I shouldn`t have been charged for.

From the time I was dropped off to get my car after it was ""ready"" until I left, I spent an hour and a half waiting.

JohnGerald / 2/21/2011

Worst experience ever!!

I don`t even want to give them 1 star for the horrible service they provided, but yahoo made me choose at least 1. I purchased a used car and was lied to multiple times about the services they were supposed to have done to the car. All in all I have spent at least 8 hours in their establishment waiting (on 4 separate occasions) and at least 2 hours on the phone trying to get an answer from the someone. Their service... view more manager Brian lacked the common courtesy he should have since he in fact is their Service Manager. On 2 occasions he didn`t return calls that his other manager asked him to return, while checking me in he stopped what he was doing to look up another ticket and discuss with a mechanic, and never informed me of the multiple of problems he ran into with my vehicle causing me to wait a ridiculous amount of time. Each time I had to ask what was going on after about 90 mins. Then in the end he blamed the salesman for all the issues. My car is under warranty and I would rather drive 25 miles out of my way to get it serviced than deal with these people ever again!!

sillyvent / 6/31/2010

titan27

Have purchased 2 new cars and 1 used car from Dan Tobin. Always fair and honest. Service guys are great and they are open until midnight! Works great for my schedule. Will continue to use them for all of my needs.

Titan27 / 6/26/2009

The poor combination of servic...

The poor combination of service, and the despicable character of the management makes this dealership a negative experience where you are sure to get scammed

uawrestler / 6/16/2008

Best car dealer

Wonderful to deal with; great follow-up in the service department; as truthful as it gets in this business; have bought 2 used cars and 3 new cars from them; cars bought at other dealers have not been good experiences; will stick with Dan Tobin

ghanygirl / 7/14/2006