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Hi-Way Fuel / Sandy, Oregon

Rating: ★
Auto Repair & Service, Automobile Parts & Supplies, Auto Oil & Lube
Address: 1250 E St, Sandy
Postal code: 98671
Phone: (360) 835-3956

Bend Oregon`s Auto Collision, Body Shop and Paint

We give special attention to the details during the repair process from the small "dings" to nearly totaled vehicles requiring major body sections, frame and unitized body straightening, to decorative trim and painting. We are proud of our advanced repair techniques that allow us to give you quality workmanship. The damage reports (estimates) that you receive from us will give a detailed itemization on all aspects of the damage which will help the owner, insurance company, and shop understand what is going to be entailed to make a good and dependable repair. As Bend and Central Oregon`s oldest full service auto body, collision, paint and repair shop, we place your needs as a customer above those of the insurance company. We will provide you with quality repairs at a fair and competitive price and will work closely with you to insure your complete satisfaction Our workmanship is guaranteed for one year or 12,000 miles, which ever comes first as listed on estimate and /or repair order. All parts, paint and supplies are guaranteed by their manufacturers. Their warranties are available from them upon request. About Bill the owner; * Started Repairing Cars in 1957 * Built First Full Custom Show Car In 1959 * Graduate of an Auto Body Trade School

Reviews:

Jacked up the price! Won`t be back
I went in for an oil change today...first time. I asked how much for synthetic and she looked at a chart and said $55. That sounded ok...not good, not bad for synthetic. I asked what kind of synthetic oil they used...she looked at me as if it was the first time anyone asked; maybe it was. It was Mobile 1 so I said ""OK!"" 40 minutes later, it was done. She said ""$74.56"" I said ""What? What happened to $55?"... view more": She said ""well it was a truck (she saw it when I pointed to it) and it used extra oil (which they must have known)."" I don`t like 36% surprises. You could have had a new customer; your dishonesty lost you one...and probably others who read this. Shame on you!
immagic79 / 3/18/2011

Do Not Go Here
I could go on and on about this establishment but your time is valuable, so in a nutshell ....... 1. Staff is very rude and condenscending ( I will say the staff up front were friendly enough ). I have a good working knowledge of how an automobile functions yet the mechanics continued to talk to me as if I was a bothersome child. I always attempt to stay positive and friendly to people yet it was very diffic... view moreult when dealing with these individuals. 2. The mechanics misdiagnosed my car issues ending up in my paying additional costs. I had to bring the car back twice after the issues continued. Hopefully the problems are finished.
pb12340 / 3/14/2011

what a crappy experince
Talk about crappy there are certain ways to talk to a customer these people have a have no idea how to do that. I would total suggest you take your car here if you havent had enough dirt kicked in your face for the day. The service department is a joke good luck dealing with this idiots.
pissed dude / 3/9/2011

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