Rating: ★★★★★
Auto Repair & Service, Automobile Parts & Supplies, Automotive Tune Up Service
Address: 1101 Court St, Medford
Postal code: 97501
Phone: (541) 772-6736
Ken Scales will never sell you anything you don`t need!
Since 1992, Ken Scales Automotive has offered complete auto service in Medford, Oregon. From basic maintenance to complete overhauls, we can handle any of your automotive needs.Our certified technicians service all makes and models, foreign or domestic, from muscle cars to high-tech hybrids. We use the latest computer diagnostic tools to pinpoint the problem and we`ll never sell you something you don`t need. ?? Engine overhaul and replacement ?? Carburetor service ?? Fuel injection service ?? I/M inspection service ?? Transmissions ?? Air conditioning ?? Brakes ?? Tune-ups ?? Clutches ?? Electrical We are an AAA-approved auto repair facility. for your convenience, we accept Visa, MasterCard, Discover and American Express.Call Ken Scales Automotive today to schedule an appointment.
Reviews:
Ken Scales is a small operatio...
Ken Scales is a small operation with few frills. That?s not a criticism.
The last dealer I went to in Southern California was all frills. It was DCH Toyota of Oxnard, a large facility. Lots of polished floors, complimentary coffee and cookies, and guys in shiny ties who sounded like they?ve just stepped out of a car commercial. But these were the guys who robbed me. I?d left money in my Camry by accident. ... view moreSomeone at DCH Toyota rummaged through all of my compartments and snatched every cent. When I complained, I couldn?t get anyone to contact me. No one cared.
These big dealers pay their employees badly, treat them badly, and make it necessary for them to rob you. Bad, bad business wearing a shiny proverbial tie.
Now, Ken Scales provides a different experience. He seems like small potatoes. Small office, smallish shop, not especially refined customer service, the coffee wasn?t brewed, and they were out of hand towels in the bathroom. I never would have patronized his business had a friend not recommended them.
Y?know what? You can keep the hand towels, and I?ll buy my own coffee?go to DCH Toyota for the pretty shop and the false integrity. Ken Scales and his staff are no-nonsense, honest mechanics. They will tell you what your vehicle needs, they won?t try to sell you what it doesn?t, and when they do provide servicing, they won?t charge you unreasonable prices.
Mike, who handled my 2010 Chevy Express cargo van, didn?t upsell me. I trusted and respected him to such a degree that I upsold myself. I will be returning to him for my maintenance needs--and I live in California! I?ve finally found a great mechanic, and I?m stickin? with him.
So many people complain about how they can?t find an honest mechanic. So many people, like me, get taken advantage of. Well, this is the word of mouth you?ve been looking for. Especially if you?re ignorant about cars, you should take your business to Ken Scales.
You?ll know you?re in the right place when you spot their mascot, Rich?a yellow parakeet?singing in the office.
jefffhaines / 6/15/2011
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