J & S Automotive / Hillsboro, Oregon

Rating: ★★★★★

Auto Repair & Service, Automobile Parts & Supplies, Automotive Tune Up Service

Address: 18970 SW Shaw St, Hillsboro

Postal code: 97007

Phone: (503) 356-9210

Your Local Napa Auto Care Center - Serving the Community for Over 30 Years!

Our business takes quality and customer service seriously. As a NAPA AutoCare Center, we follow a strict Code of Ethics so customers will know up front what to expect. As part of this code, we pledge to: * Perform high-quality diagnostic and repair services at a fair price, using quality NAPA parts * Employ ASE-certified technicians in all areas of work performed * Be dedicated to customer satisfaction * Exercise reasonable care for the customer`s property while it is in the shop`s possession * Provide a system for fair settlement of customer complaints, should they occur * Maintain the highest standards of the automotive service profession Team and Experience: * Technicians at NAPA AutoCare Centers have access to the most extensive training in the automotive industry. Furthermore, we employ ASE-certified technicians for all areas of work performed. To find out more about ASE certification, click on the link below Our Warranty: * We currently offer the NAPA AutoCare "Peace of Mind" Warranty, providing our customers with 12-months/12,000-miles of worry-free protection on qualifying parts and labor. Wherever you may travel, our warranty is honored at over 12,000 NAPA AutoCare locations across the country

Reviews:

OMG! I`ve finally found an auto

OMG! I`ve finally found an auto mechanic I can TRUST! My driver`s side window was sticking every time I used it. I received quotes from three different mechanics and prices ranged from $350 to $450 and ALL 3 said the motor in the door needed to be replaced. On on whim, I stopped at J&S auto (thank God). Turns out the motor did not need to be replaced after all. The window was misaligned and was sticking to the rubber... view more molding whenever I rolled it up and down. End of story...Jon charged me $109.00 and even fabricated a part for my car window. He easily could have scammed me like the others tried to do. Jon also did an oil change and a FREE inspection on my vehicle. He printed out descriptions/prices of preventative maintenance work that should be addressed in the future and was thorough enough to video tape the under carriage of my car to SHOW and EXPLAIN to me what function the parts do when I`m driving.
My present car and any future vehicles will ONLY be seen by him from now on. J&S AUTO is synonymous with PROFESSIONALISM, HONESTY and INTEGRITY!!! Next time you need work done...get quotes from other mechanics and then get a quote from Jon and you`ll be convinced too! 5 stars PLUS!!!!

gaylenn / 2/2/2012

AUTO REPAIR

I TOOK MY VEHICLE TO J&S AUTOMOTIVE SO I COULD FIND OUT WHY THE CHECK ENGINE LITE WAS ON. I HAD ALREADY TAKEN MY CAR TO ANOTHER SHOP AND WAS TOLD THAT I NEEDED A CATALYTIC CONVERTER AND IT WOULD COST ME APPROX. 900.00 TO FIX SO THAT I COULD GO THROUGH DEQ. UPON MEETING JON HE GRABBED HIS TEST TOOL AND SHOWED ME ON IT THAT MY O2 SENSOR WAS BAD. I ASKED HIM IF THAT WAS ALL AND IF MY CAR WOULD PASS DEQ AND HE ASSURED ME... view more IT WOULD. HE THEN DID THE WORK AND TOLD ME TO DRIVE IT FOR A DAY SO THAT IT WOULD GO THROUGH A DRIVE CYCLE BEFORE GOING TO DEQ. I ACTUALLY DROVE IT FOR 3 DAYS AND THEN WENT TO DEQ AND PASSED WITH NO PROBLEM. I REALLY APPRECIATED HIS HONESTY AND THE TIME HE TOOK TO EXPLAIN THINGS TO ME. I HAVE REFERRED OTHER PEOPLE TO HIM AND WILL CONTINUE TO BE A CUSTOMER OF HIS. HE SAVED ME 600.00.

rjmsr / 9/6/2011