Beaverton Motorcycles / Hillsboro, Oregon

Rating: ★★

New Car Dealers, Motorcycle Dealers, Lawn Mowers

Address: 10380 SW Cascade Ave, Hillsboro

Postal code: 97223

Phone: (503) 684-6600

I ordered some parts for a crashed Yamaha Vino 125 through them couple weeks ago. They came in earlier than I had expected, so I headed over there at lunch time. By the time I reached the parts counter, three employees had asked "May I help you?". This was a definite improvement over my first time to that location, shortly after they had just moved there, and there was quite a bit of confusion. One of their... view more employees directed me to their service department, which was different than the parts department. This time, I was in and out in six minutes with no problems or delays, other than my drooling over the new bikes. The best part is, all but one of the parts I ordered were cheaper new through Beaverton Motorcycle than used on Ebay. An OEM mirror was quite a bit more, so I went ahead and bought one off Ebay, and then it was lost for a few days by USPS. I`ve always done my own repair work and can`t offer an opinion of their service department, but their parts counter is # 1 in my book, and the counter people have no problem spending ten minutes chasing down a part number for a $3 decal. Thanks, guys (gals too)!

mark.keppinger / 12/31/2012

I couldnt recommend this place less, they really dont carry any parts, the employees have attitudes about as poor as the shop itself. in desperation I`ve gone there a few times and have regreted it every time. Save yourself the trouble and dont go.

jordang77 / 7/19/2012

Excellent staff and Excellent customer service! My husband needed a part for his ATV and Beaverton Motorcycles was the only local place that had this part in stock! I called them at 5:45 p.m. (They closed at 6:00) and they stayed open until 6:30 so that we could drive there (from Vancouver) and pick it up. It was pretty awesome of them to stay open 30 minutes after closing, just for us! Beaverton Motorcycles went abo... view moreve and beyond on this one! Thank you so much, Beaverton Motorcycles! We truly appreciated all that you did for us!

VanessaStanton / 6/11/2011

Never Buy Bob Again! Took our 95 and 96 Yamaha wave runners in for service. gave them a carb rebuilt kit purchased from vendor in Hood River. they opened one of the kits and discovered it was the wrong part. I was able to return the un-opened kit to HR vendor, but not the one they opened. It was my fault to give the wrong part, their fault to open it when the numbers on the box demonstrated it was not the right part.... view more one of their techs admitted they should have known. the service manager, Paul made it clear I was not his customer. I was a problem and pain in his day. It was heavy handed, unprofessional and rude. there was no attempt to see if parts could take the part back at cost, no attempt to do anything to keep a loyal, 25-year customer! the GM, Jerry was nice and understanding, but never called back. apparently they have enough customers and don`t need this one. I`m out $50 for the part. Never Buy Bob - Ever!

motohead / 2/29/2011

I bought my first brand new motocross bike here (Honda CRF450R) and the sales person i had the pleasure of working with was just as stoked for me as i was when i bought it, I always go back and get all my parts, I love how all the people that work here also ride. Super helpful staff in all departments. I have worked in sales myself for a long time and I loved how low pressure and fun it is to buy a bike here, I will... view more send all my friends here as well.

450MXer / 11/12/2010

I took my Honda shadow for service. It had only 3000 miles. it took them over two weeks to service the bike ($350 for DINO). The original estimate was 5 days. They also had to order 4 bolts (Almost 2 moths). I am still waiting. Absolutely the worst service. It seems they do not even care. never again.

MJCB / 10/24/2010

After waiting three weeks for a headlight repair with no word I decided to call and make sure everything was okay. I was informed that my scooters part was ordered and should arrive within a few weeks. After waiting an additional THREE MONTHS with no calls or updates I went to speak to the manager in person. I was never given a single apology or an explanation other than, ?ˆ?that?ˆ™s what happens with Chinese parts.?ˆ? Mag... view moreically the part appeared the following week after my complaint, yet still took another week to repair. Unfortunately, after sitting around their warehouse for months my bike no longer runs the same. Now thanks to their negligence I?ˆ™ll be forced to pour more money into the bike after spending over two hundred dollars on this repair. Not only will I never return to this service department, I?ˆ™ll tell everyone I know to do the same.

slacker4ever / 6/20/2010

Great buying experience. Every department was very helpful and I had a lot of questions. Gave me a ton of financing options. Would reccomend these guys to anybody in the market for a new bike or atv!!!!!

scotty236 / 12/10/2009

Puchased a used bike. A 2003 Honda Goldwing with 42K miles on it. Have never had a Goldwing before. Salesperson was very nice assured me this bike was in good working condition. It was sold to a fair marketprice. I asked if the bike had any defects and he assured me it didn`t. He told me how every bike including this one gets in the service shop for a inspection and a tune up before they are put out in the showroo... view morem.
So, I purchased the bike and thought all was good. Upon purchase the bike was once again brought in to service for a final checkup. What a Hoax! The bike had a numerous of defects. The most serious defects was a VERY NOISY final drive. And The rear chock preload system didn`t work. They estimated repairs to over $3000.00 haha what a joke.
Furthermore, The radio didn`t respond properly, couldn`t preprogram radiochannels. The electrical headlight adjuster didn`t work. A sticking windscreen that was hard to adjust. The salesperson lied greatly about this bikes condition.
Upon final sale and contract signing I was offered to buy a warranty package on this bike. However, if I declined, I had to sign a paper saying I didn`t want to buy a extended warranty on this bike.
I had by that also sworn these cheez puffs free from any responsibilities IF it turns out the bike DO HAVE serious DEFECTS after all. That is a tricky miss leading way of doing business. I contacted the sales manager. He was a real sleazy one last thing he said was you better leave. You start to irritate me. I left. I really didn`t want to go there. haha. Don`t buy anything from this establishment. Moral and ethics is not present. These people have no pride. No dignity.

sixxes / 12/4/2008

We purchased a set of used waverunners, one of which has never run correctly. Service department has looked at it more than 6 times in 2 yrs, always said they fixed it and tested it but it has never ran correctly. Last time it was in they said the engine needs to be replaced (after they had just repaired and tested it, AND THAT WE WERE OUT OF LUCK, COME PICK IT UP. This waverunner has less than 3 hrs on it since we p... view moreurchased it and most of that was service time. I am sure ""Bob"" would be disappointed in his crew and we will certainly take our business elsewhere and suggest all other do as well. There are many other shops - use them

meyerjohnc / 11/12/2007

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