Axelrod Chrysler Dodge Inc / Medina, Ohio

Rating: ★

Auto Repair & Service, New Car Dealers, Used Car Dealers

Address: 900 Broad St, Medina

Postal code: 44281

Phone: (330) 336-8855

Service is our best part.

It is the Mission of Advance Auto Parts to provide personal vehicle owners and enthusiasts with the vehicle related products and knowledge that fulfill their wants and needs at the right price. Our friendly, knowledgeable and professional staff will help inspire, educate and problem-solve for our customers. This will assist them in obtaining the appropriate accessories, diagnosing their vehicle operational problems and accomplishing their repair projects. And as a result, customers will love to shop at Advance Auto Parts Stores.

Reviews:

BE AWARE! Horrible service

drove 1100+miles to pick up our Denali we found over the internet. They said it was ""PEARL WHITE"" WRONGGGG- summitt WHITE BIG DIFFERENCE. They said it had 22inch wheels WRONGGG AGAIN only 20inch wheels. Rod would not take the time to even show us the SUV, just handed me the keys and said here u gooo. I asked if he would have someone with a screwdriver attach the license plate and he did but only with his hands........ view more..THE License plate WAS barely hanging on 115 miles later when I stopped......HOW WAS IT SUPPOSED TO MAKE THE 1100+miles trip home???? The fan belt is going out of it after only driving it 115 miles.............and the center console is all BROKEN UP and the vehicle wasn`t even DETAILED.....black marks and filth all over the vehicle.......the only thing I could tell was done was vaccuuming....and that is NOT the only work it takes to be considered ""DETAILED!!!!!""

AND it was on EMPTY! U would think that after spending $49,000+++ on a 1 yr old SUV, it would have atleast had some GAS in it!

My husband and I have purchased several vehicles and have NEVER been treated sooo rudely. THere wasn`t even A THANK YOU!

Very disgusted!!!!

denaliowner / 1/11/2011

Shady dealer: BEWARE!

Avoid this shady dealer. They lost their Chrysler Dodge Jeep franchise for good reason; they`re now known as Axelrod Auto Outlet. Their sales manager will deliberately misrepresent the mechanical condition of a vehicle. I bought a used vehicle from them and the sales manager stated in writing (in an email) that they conducted a safety inspection of the vehicle and that the brakes were at 50%. Upon registering the... view more vehicle in PA and completing the mandatory vehicle inspection, the rear brake pads were completely gone and the rotors were severely grooved. This cost me an additional $200. When I contacted Axelrod about this they basically said "Tough luck." Go elsewhere to buy a vehicle.

chinacat1000 / 11/5/2009