Al`s Towing / Delaware, Ohio

Rating: ★★★★

Auto Repair & Service, Automobile Parts & Supplies, Automobile Salvage

Address: 6201 Maxtown Rd, Delaware

Postal code: 43082

Phone: (614) 883-9869

We are a Christian Based Company, we treat our customers like family.

Reviews:

Took about an hour after calling AAA for Chaz to pick me up on the side of the highway. He was kind and professional. I rode with him for a couple hours while he towed my car. He was great to talk to and he is probably the most valiant person I have ever met.

HGGBWR / 6/3/2013

Over Priced Car Battery

When my wife called AAA because of a dead car battery, the technician offered to sell her a battery for $120, which he said was within $5-$10 of local competitors. Before the technician had left from installing the battery, I talked to him and informed him that I located a NEW battery (not refurbished) from Costco with a 5 year warranty, for $59.00 and a $10.00 core return credit. The technician said there was nothi... view moreng he could do. I then called up Als Towing main office and talked to a gentleman who first said that the batteries at Costco were all refurbished and that he would not compare his battery price with Costco. I then processed to call up the store manager at Costco and he assured me that the batteries they sell, which are interstate batteries, our all new. I then called back Als Towing and told the gentleman that the batteries at Costco are new. He then changed his story by saying that once they install a battery, it is a done deal. He didn`t care about the fact that I was able to verify the Costco battery was new. Then while I was talking to him, he hung up on me. I tried to call back, but for no answer. Not cool! Do not do business with this company. They are deceptive and dishonest. They stated they were cost competitive, when this was not the case. I offered to immediately return the battery for my money back, but they said no. I was sold a product under false pretenses. In the meantime I have placed a hold on my credit card.

tadpole9441 / 2/12/2013

Had to get my car towed today to dealership. Brian was very helpful, polite, and professional. He answered every question I had and explained to my dad what problem car might be having. He made us feel better about a car that wouldn`t run. We will use Al`s Towing again - if we have to.

jennie.burris / 1/14/2013

jennie.burris / 1/13/2013

I just had Toby pull me out of...

I just had Toby pull me out of a very sticky situation. He was very polite and professional. The charge was very reasonable. I would use again without hesitation and recommend to all my friends. Thanks again, Toby!

Jet_Seal / 12/30/2012

wonderful company

Very fast and friendly guys. They were very knowledgeable and assisted me and my family and took very good care of my truck. I now have AL`s Towing on speed dial. I will use them every time I am in need of roadside assistance. Thank you staff and drivers of AL`s Towing.

tkerk67 / 11/23/2012

Website advertisement states "...

Website advertisement states "We are a Christian Based Company, we treat our customers like family," I feel for their true family given my experience! A driver was dispatched by AAA to assist in changing a flat tire that had seized to the hub. Having recently attented mass, I had neither the clothing nor tools to address the issue myself. Driver successfully removed the tire from the hub with the use of ... view morea sledgehammer, however, he busted the rim in the process. At the time of the incident, his direct words were "that will be coming out of my paycheck" and he assured me that he would include the issue in his report. Upon filing a claim with AAA, I learned that both the driver and the owner denied the incident stating that the rim was busted when he arrived on the scene and that his "notes" specified this as opposed to the truth of the matter. Now I`m out $200+. What a shining example of good Christian people and characterisitcs.

dkellner / 11/21/2012

I got a flat on 71 at polaris ...

I got a flat on 71 at polaris the other day and aaa sent out al`s towing. when aaa told me it was going to be an hour wait until the driver got there i started to panic a bit i have 2 kids with me what am i gonna do. well the driver was there in 20 minutes in a flatbed to tow me because i didnt think my spare was any good. the driver Josh was as nice as could be and was super helpful he showed me why my tire was flat... view more that i did have a spare tire filled it with air changed out tires and sent me on my way all within 15 minutes of arriving. I would reccomend al`s every time

phantom23 / 11/2/2012

Very helpful and gave we outst...

Very helpful and gave we outstanding customer service with my flat tire! I have saved their number in my phone and would recommend them for sure!!!

katiehendren.stumph / 7/4/2012

Shawn helped me out big time. ...

Shawn helped me out big time. Thanks Shawn!

Dave_A / 12/16/2011