Monro Muffler Brake & Service / Columbus, Ohio
Rating: ★★★
Auto Repair & Service, Automobile Parts & Supplies, Mufflers & Exhaust Systems
Address: 1390 N Hamilton Rd, Columbus
Postal code: 43230
Phone: (614) 775-0114
Trust and confidence since 1957.
Because you need to TRUST who`s working on your car. Schedule an appointment online. We have extended hours and convenient locations to make it easier for you to do business with Monro. Visit us today. Monro guarantees our customers the best price for a period of thirty (30) days after purchase. We match price before you buy. If a customer, prior to purchase, finds the equivalent quality parts, service and warranty for a lesser price from any approved automotive service retailer*, and has proof in the form of an advertisement or itemized written estimate, we will match it. We match prices for 30 days after. If a customer finds the equivalent quality parts, service and warranty for a lesser price after purchase from any approved automotive service retailer,* and has proof in the form of an advertisement or itemized written estimate, we will refund the difference. *Approved Automotive Service Retailer:Tuffy, Midas, Meineke, Sears, Firestone, Goodyear, Pep Boys, Car-X, Penske Auto Centers, any Regional or National Automotive Service Retailer or Auto Dealer.
Reviews:
High Prices, Dishonest Manager, Crappy Workmanship
I had a muffler system installed on my Cadillac by Monro several years ago. After the mufflers rusted out I took the car in to have them replaced. They were still under warranty, but it cost me $200 to have them replaced (turns out I could have had it done elsewhere for $125, even without the warranty).
Three weeks later the mufflers started to drag on the road. Fortunately I had a coat hanger in the car and was a... view moreble to temporarily re-attach the mufflers for the trip back to Monro. I ruined a shirt in the process.
Monro`s manager told me that the mufflers could not be re-attached without replacing the exhaust pipe from the engine to the mufflers. I was told it would cost $375 for the part and about $125 for the labor. I opted for a second opinion.
I took the car to Solo Mufflers on Eakin Rd for that second opinion. The technician asked me who had installed the mufflers and why they didn`t fix it. When I told him the story he shook his head in disbelief. He promptly welded the exhaust system back together and charged me $50.
Save yourself time, money, and aggravation. Don`t go to Monro!
MBDehlendorf / 9/21/2011
AWESOME SERVICE
I found that their staff was very knowledgeable & helpful. They gave a quote & stuck to it. I will go back for work on my cars & I highly recommend them.
CMcG / 8/20/2011
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