Beryl Automotive and Collision / Willow Spring, North Carolina

Rating: ★★★

Auto Repair & Service, Automobile Body Repairing & Painting

Address: 5019 Jackson King Rd, Willow-Spring

Postal code: 27592

Phone: (919) 271-8063

I had them fix my 2008 Maibu that was hit hard in the front right quarter. This scared several companies because the engine needed to be removed. These people got it done.
I also had them fix a problem on a 2007 Nissan Altima that another shop screwed up( the paint was bubbling on the bumper). They fixed someone else`s problem at a reasonable price. Good work, Reasonable, Good People

Dougtravels / 1/26/2010

I seen their ad on Craigslist. Called and made a appointment for their mobile service. I had already bought the parts for my car and could not find anyone else that would use the parts I bought! THEY DID!!! They drove 43 miles to my house and fixed my car perfectly!!!! In less time than everyone else said it would take!!! Then they charged me less because it took less time!!! That is unheard of!!! Thank you Chip!!!

lilcat1957 / 1/23/2010

Business IS CLOSED! Business has been closed for months!Please direct all inquireries to owners wife at 919-271-9693. Sorry to all our customers Chip suffered a stroke and can no longer assist you with your mechanical needs for body repair. I am so sorry that we can no longer assist our very faithful clients(and long time friends). God Bless

lil157 / 1/22/2010

Friendly professional people. They fixed the front end of my car in about a week. Most other shops told me it would take 4-6 weeks. Beryl Automotive and Collision saved me a lot of time and money. Thank you Beryl Automotive and Collision!

1yournightmare2 / 1/8/2010

Beryl auto and collision , is a place where you dont want to take your car , the shop is filthy and messy , so expect your car to be the same, lack of professionalism, they are not certified... if you love your car , look for another option.

123montys / 9/23/2009

I took my car to beryl auto and collision , for their special paint job price , I guess you get what you pay for , the paint is peeling off , the color didnt match , clips and screws missing . the car was filthy after they were done with it ... looks worst than before .

zoltan12b / 9/23/2009

I am upset with them for many reasons. First, if the job was not a 2-day job, then they should not have lied and repeatedly promised me. Second, the parts needed were clearly listed in the written estimate, but they had the wrong parts and delayed the repair work even further. Third, there was lack of communication everywhere. I was not informed of the vehicle`s progress on Tuesday (the originally promised date) or W... view moreednesday until I had to call them repeatedly. I was not told about the incorrect parts until Thursday when my car was supposed to be repaired. The technician blamed the person who wrote the estimate for not pointing out all the places that needed work, so my car was not completely fixed. Fourth, the written estimate included all the repairs, but not all of them were done the first time. However, I was charged the full amount on Friday when I picked up the car. How could the body shop charge me the exact amount listed on the written estimate when less work was performed? I suspect that they over-charge the customers on a regular basis. Fifth, the technician simply did not pay attention. The places needing repairs were visually obvious. Even if the person who did the estimate did not tell the technician where the damages were, he could have seen them with his own eyes if he had just looked. I find it hard to believe that he would fix the damages that were merely a couple of inches away and not fix these ones that he missed. Finally, the attitude of the clerk was not pleasant at all. I felt that she was treating me like I was a trouble-maker. When in fact, the faults were at their body shop.

montys123 / 9/23/2009

I had a minor fender bender on my car and was directed to Beryl Road. I found their quote to be very reasonable. I guess you get what you pay for though. The work needs to be redone.....the paint doesn`t match and only a short time later some of the parts that were replace on the car are falling off. I had several issues with this company through the entire process. Their lack of professionalism and skill guaran... view moretees that I will never take another one of my cars to them or recommend them to anyone. In fact, any time someone needs body work I mention them as a place to NOT go. I hope this company becomes a victim of the economy and shuts down.

SmithAbundance21293 / 3/16/2009

These guys are great! I found them via CitySearch last year, and now they`re the first guys I go to when my car is unwell. Their prices are reasonable, their service is excellent, and they give you as many options as they can, no pressure.

My Focus is having more problems with its alternator. The guy at Beryl was getting ready to rebuild the thing when I told him I just had it replaced last year. He asked who ... view moredid the repair, and when I said /they/ did, with a part I bought from AdvanceAutoParts, he immediately said ""Oh! You`re probably covered under a lifetime warranty!"" and promised to call AAP and find out. He could very easily have charged me for a replacement, and I would never have known I`d had an alternative.

An honest mechanic! Imagine that!

cavatica / 10/17/2008

I took my car here base on the recommendation of this website and I have to say I couldn`t be happier. my 95 Honda Accord`s front end was smashed but they got the job done a day earlier than they had estimated and the paint matched perfect. I highly recommend them.

PheylinCav / 10/4/2008

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