O`Reilly Auto Parts / Welcome, North Carolina

Rating: ★

Automobile Parts & Supplies

Address: 2695 Lewisville Clemmons Rd, Welcome

Postal code: 27012

Phone: (336) 766-0891

O?ˆ™Reilly Auto Parts and CSK Auto - offering the best combination of inventory, availability, quality and service at the most competitive prices. Better Parts?ˆ¦Better Prices, Everyday!

O`Reilly Auto Parts, now combined with CSK Auto, is the third largest auto parts retailer in the US. The combination of O`Reilly`s midwestern and southeastern foothold, along with CSK`s dominance in the western US, has created a stronger, more

Reviews:

Worst parts store ever

I have used O`reilly Auto Parts stores for years. This Clemmons location is by far the worst as far as customer service. I have had three bad experiences. The first time I went in to get some transmission fluid. There was one associate helping two customers at the counter and another one just standing there. I stood there with the transmission fluid at the counter for 10 minutes. No one said a word to me. I finally w... view moreent and put the Fluid back, and walked by the counter. The man was still helping the customers and the other still standing there as if he was a mute. No one said anything as I walked out. A second time I was sent over by my mechanic to get a part. Bob the counter associate was very rude. I was told my part was going to be $67.00 and by the time I got there it was $87. I asked Bob why, and he said well I looked it up through the shop account. I told him I wasn`t paying 20 dollars more than I was quoted and he cursed at me and mumbled and finally changed the price. Absurd. After all this I thought I`d give them one more try (3 strikes your`re out!) so I went back when I needed something else. I went in to get a bottle of diesel treatment and went to the counter. The sales associate (Aaron maybe?) started to ring me up for my one item. I had a $20 dollar bill out to pay. Then the phone rang. He answered it and it was a garage wanting to know weekly specials. He tells them all the specials, looks up a clutch kit, and then starts chit chatting. He yells for the manager and a manager named John comes up to the counter. John is unhappy and tells Aaron that he`s a manager and doesn`t belong on the floor. Odd. When I worked retail I had to be on the sales floor as manager. Then John starts ringing up people behind me. After 18 minutes of standing there, my father and I left. Not a word was said to either one of us. I will continue to go to O`reilly stores elsewhere, but if you are in Clemmons you better go to Advance.

johnnydenali99 / 12/27/2012