Rating: ★
Auto Repair & Service, Tire Recap, Retread & Repair
Address: 1135 Lejeune Blvd, Stella
Postal code: 28540
Phone: (888) 908-7958
Saving you money on a reliable vehicle.
Sanders Ford, Inc. has one of the largest inventories of new and pre-owned vehicles in Jacksonville, North Carolina. We are a direct dealer of Ford cars, but we also sell used Mazda, Mercury, Dodge, Toyota and Chevrolet vehicles.Our prices are phenomenal, and we have an entire section online dedicated to cars below $10,000. For more than 30 years, we have walked the walk to save our clients money and put them in a reliable vehicle.Sanders Ford does more than sell cars, we also:?ˆ? Buy used cars?ˆ? Provide general repairs?ˆ? Sell parts?ˆ? Provide collision repairsIn addition, our body shop offers vehicle customization. We can take your late model, deteriorated vehicle and turn it into a beauty. Owning the car, truck or SUV of your dreams has never been so easy. Whether you want a custom SUV, new car or used truck, you can count on the experts at Sanders Ford. We will even help you finance your new vehicle.Stop by Sanders Ford today for a test drive.
Reviews:
great service all the way around
My husband and I have both purchased a couple of vehicles from Sanders and the experience was most pleasant and without issue. The follow up service was no problem either. No one likes to go to the service dept, let`s face it, but sometimes it is unavoidable. When we have been in to the service there, it has been handled professionally and promptly. I would recommend this dealership to anyone I know.
tb1049 / 4/11/2012
worst experience with customer service
This is a direct quote from Mr Shubrick ""I don`t get paid by the hour I get paid by the sale. I`ve spent way to much time on this"" when in reality every time he called he apologized for being held up with other things that had came up..
all about the money and and definately not about customer service. ended up getting a vehicle from Stevens ford although I was in love with the one I wanted from Sanders.
dawnmarie12534 / 1/28/2012
Don`t Bother
If you actually need your car within a certain amount of time don`t bother going here. I took my car to get rock chips on the hood painted & bumper painted. It sat there for 2 weeks. When I picked it up there were runs in the paint, debris within paint & the chips were still there. Apparently I wanted to spend $800 to repaint my grey hood the same grey & not get anything else fixed since the estimator did... view morent put it on estimate. And its my fault for taking his word vs knowing how to read an estimate. Manager offered to redo as if they messed up in communication & told me it would be done by next day. 4 weeks later it is still sitting there. And apparently they allow their employees to call customers up and harass and cruse them out bc they are "passionate" about their job.
However the lady in the bodyshop & some guys in the back are awesome & should find a better job.
If I were you I`d travel somewhere else! But yes sanders ford I appreciate you fixing your mistake for free.
brielle229 / 11/8/2011
TERRIBLE!!! never had one prob...
TERRIBLE!!! never had one problem with my truck until i took it there to be "serviced" broke down less than 48 hrs after sanders ford touched it, they pretended to fix it and then it broke down again, pretended to fix it again and it broke down again, then they expected me to take it back to them AGAIN and i refused and they wouldnt pay to get it fixed by another dealership!!! HORRIBLE HORRIBLE HORRIBLE>... view more> the only good thing is the shuttle driver, he is a very nice person and should not be involved with Sanders Ford.
wvangel77 / 6/16/2011
bad customer service
Bad service-why buy a car or have service done when employees treat customers with contempt customers are promised much and given nothing in return rating is -1
js1010 / 9/13/2007
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