Cary Car Care / Research Triangle Park, North Carolina

Rating: ★★★★

5 years in Business

Auto Repair & Service, Automobile Parts & Supplies, Engine Rebuilding & Exchange

Address: 234 E Johnson St, Research-Triangle-Park

Postal code: 27513

Phone: (919) 380-0040

Quality service with the reliability of the Safelite Advantage

Safelite AutoGlass?® was founded in 1947. Throughout our more than 65 years of service, our company has grown from a single store in Wichita, Kansas, to a national auto glass provider, serving more than 4 million customers per year. Your windshield is a critical part of your vehicle?ˆ™s safety system, protecting you in the event of a collision or rollover and aiding in proper airbag deployment. So, you should take care in who you trust to repair or replace it. When you choose Safelite?® ?ˆ“ America?ˆ™s largest auto glass specialist ?ˆ“ you get the reliability of the Safelite Advantage?„?, which means: * Always being there * Knowing who to expect * The best replacement technology * The strongest repairs * The industry?ˆ™s only nationwide lifetime guarantee For more information on the Safelite Advantage?„?, or to get a quote and schedule service, visit safelite.com.

Categories:

Engine Rebuilding & Exchange, Auto Repair & Service, Auto Engine Rebuilding, Automobile Inspection Stations & Services, Automobile Diagnostic Service, Automobile Parts & Supplies, Brake Repair, Automobile Accessories, Clutches, Tire Dealers, Truck Service & Repair

Payment:

amex, cash, check, debit, discover, master card, visa

Services/Product offered:

Batteries

Open hours:

Mon-Fri 7am- 6pm

Languages:

English

Reviews:

The BEST!

Our family has used Cary Car Care since moving to the Raleigh area 12 years ago. I`m constantly saying, ""If everyone operated their business like Cary Car Care, life would be GREAT!"" We have always found them to be HONEST, above all!, and nice, knowledgeable, dependable mechanics. The ONE time they made an error (in 12 years) and sent us to a car dealership, they INSISTED on writing us a check that covered the ... view morecost of that expense. To me that was the epitome of honesty! Simply put, we can`t say enough good things about Cary Car Care!

Nancy Blackwell / 4/5/2012

Not Recommended!

I had high hopes for this place based on reviews, but after getting auto service from them I have high suspicions they effectively utilize these rating services (city search, yelp and Angie`s list) and pick and choose who they`ll dupe next. My first hesitation is when they told me my car needed a tune up which included new spark plugs and wires (sort of odd since I had this done one and a half to two years prior, ... view moreI thought maybe that place didn`t do something right; not so sure anymore). They also made some other recommendations, which did make sense, $800 later. The real problem came when one day later steam was rolling from the hood, the engine light and heat light both came on. I figured I better park it before something breaks or makes it worse. I called CCC and they said they`ll get a town truck. I had to find my own ride back to work. Now apparently something else ""coincidently"" broke, a $300 bill later. Granted this could have been coincidence, but a day later, after my first drive on the highway, for an issue I`ve never had before (thermostat stuck)??? They also made me pay for the $65 tow charge and they wouldn`t give me ANY break on the labor. The only break they gave me was a ""diagnostic fee"" charge, which is quite peculiar because I never had them charge that fee the first time I took the car there. I believe they just threw that in their to make it look like they were giving me a break. Now I`m not saying they sabotaged my car, but I have to say, the work they did prior was an indirect link to the new failure, possible direct link. Honestly, my gut tells me this is not a very honorable place to do business. Basically, I forked over 800 bucks for stuff already done and was then given the TOUGH LUCK attitude for something else that broke down a day later. Bottom line...you might want to STEER CLEAR from this place.

DK27 / 9/6/2011

Cary Car Care is AWESOME! It ...

Cary Car Care is AWESOME! It is hard to find a good car repair that you can trust--but Cary Car Care will make sure that your car is repaired and/or running like new when you leave their shop! They also will be upfront and honest about the exact problem with your car and the cost to get it fixed! They are very professional and care about their customers! I will definitely continue to bring my car back to Cary Car... view more Care and recommend them to friends and family!

dukie1 / 4/26/2011

Happy to find a trusted mechanic

We went to Cary Car Care based on the reviews and we have not been disappointed. Any time we have had service they have explained the issues thoroughly and have felt confident with the quality of their work. They are great about communicating and we have never had to call them to inquire about the status of the repair. Paul (owner) is very personable and it is a pleasure to have found them!

Helen B / 9/2/2010

Swindles money..avoid this place

Based on all the reviews I saw on the web, I went to this place. But my personal experience was so unlike everyone on this forum. My car was problems over a month and I replaced things over many auto shops and when it finally didnt work, I searched the net and went to this guy. First of all to schedule an appointment he took 3 days..I waited for 3 days and towed my car to his place..I told him about the problems I... view more had in the past and coughed close to $600 on my car earlier. He seemed fine to talk to initially..Couple of hours later he came with a quote of $2000 which seemed so exorbitant to me..It seemed to me that he was taking advantage of my situation as I had already told him all my problems..It was a shocker for me..I immediately found out about some other car care centers and got a quote from them on the phone..One of them said the work can be done within $1200, another one said it can be done $600 to $800. I searched all over the net and I found that the work can be done by a max of $1000. Which clearly meant that this guy was trying to swindle me.. When I tried to tow my car away from his workshop, he created a big fuss about it and gave me a lecture about their service..Hell! i`ll never go back to this shop which is doing day-time robbery. He might treat existing custoemrs well, but new users go with a pinch of salt...

bubble21 / 8/6/2010

Great service!

My engine was on the brink and Cary Car Care saved it for me. They were fast, friendly, and the price was great.

msullivan / 8/26/2009

Cary Car Care is the BEST!

When we moved from the DC area to Cary 10 years ago, our realtor recommended Cary Car Care. They are BY FAR, the BEST automotive care business we`ve ever dealt with (and my father was career Air Force so I`ve lived in a LOT of places!)! Most importantly, they are HONEST! If you don`t know anything about cars, you will NOT be taken advantage of! Secondly, they treat each "car case" and its owner differently (in a ... view moreGOOD way). For example, if you tell them that you`d like to do the cheapest thing possible to fix an old car even if it might not permanently fix it, they`ll try that 1st. They don`t just automatically tell you you need a new fuel pump (or other major part) w/out 1st changing the filter, if that`s the kind of approach you want. If you`re a person who can`t take the risk of trying an "iffy" solution, they`ll FIX it. And if they say it`s fixed and you are not satisfied, they will fix it at no extra charge. I have never owned a new car. I have always driven 10-year-old clunkers and if it were not for Cary Car Care I would not feel safe in my clunkers. Last thing(s), everyone at Cary Car Care is SUPER nice; they keep excellent records of your car`s care on the computer; the place is so clean you could eat off the garage floor, AND, they have a welcoming lobby complete with a candy dish, coffee, the daily newspaper and good magazines. (You could live in their lobby and it might be a step up from your current living situation! But please, don`t move there!) Sincerely, Nancy p.s. When my parents had to get rid of one of their 2 cars, we drove BOTH cars from the DC area to Cary Car Care to ask them to decide which car was the better car to keep. THAT`S how much our family respects the opinions of the mechanics and owner of Cary Car Care, and (oh, yeah), I am NOT related to anyone there, nor am I benefiting from expressing my opinion in any way. I just want to take this simple step in hopes of making life easier for others.

oCgtncli-72.4aq / 2/26/2009

Always Excellent Service

I have been a customer for 8+ years. I have always received the best service and have always been treated with respect. I would recommend this care car center to anyone.

grantdoo / 10/9/2007

Quality work and top-notch customer service

Customer Service seems hard to find these days. For nearly 20 years I`ve been doing business with Cary Car Care, and I can honestly say that neither my wife nor I have ever regretted choosing them to work on our cars. They`ve always taken the time to explain problems and when possible a couple of ways to deal with them. They understand that money is tight for everyone. Not a single time in nearly 20 years have I ... view morefelt like I`d been taken advantage of. My wife would agree as well. Cary Car Care has a great staff of highly trained, certified mechanics. You`ll see their pictures in the lobby. This company is made up of a great bunch of guys that do great work at a fair price. I trust them and have for years. No one like car problems but if you have to have work done, might as well go to someone that will prove they`re the best. Bob B.

brumbeloe / 9/10/2007

Best car service around......

My husband & I have been having our cars serviced at Cary Car Care for almost 20 years. We have always received excellent auto service, prompt scheduling, and the very best customer service! Even with scheduling our college students 5 hours away!! The owners are geniune, good people that are always upfront and honest. Always thorough & professional services!!

jbrumbeloe / 8/31/2007