CBS Quality Cars / Research Triangle Park, North Carolina

Rating: ★★★

New Car Dealers, Used Car Dealers

Address: 4336 N Roxboro St, Research-Triangle-Park

Postal code: 27704

Phone: (919) 471-6000

Service is our best part.

It is the Mission of Advance Auto Parts to provide personal vehicle owners and enthusiasts with the vehicle related products and knowledge that fulfill their wants and needs at the right price. Our friendly, knowledgeable and professional staff will help inspire, educate and problem-solve for our customers. This will assist them in obtaining the appropriate accessories, diagnosing their vehicle operational problems and accomplishing their repair projects. And as a result, customers will love to shop at Advance Auto Parts Stores.

Reviews:

***WARNING*** I purchased a car from this dealer about 3 months ago. About a month ago, I started noticing the paint peeling. I had someone look at it and let me know that the whole car had been painted WITHOUT BEING SANDED OR PRIMED FIRST! I suspect, but can`t prove they probably bought my car at an auction for a steal, took it to their collision shop and did a quickie paint job to gussy it up. Since I bought th... view moree car "as is", I have to pay for the new paint job myself. I am sure they would never admit to doing this, so I am letting people know with this review.

anonymousindurham / 7/30/2013

Thank you CBS Quality Cars

I recently purchased my first car on my own from CBS Cars. I had a great experience. All of the staff that I came in contact were friendly and helpful. There is no pressure to buy here...which I loved! My salesman was very knowledgeable and had a wide range of information about the different cars on the lot. If he didn`t know the answer he found the information for me. My financing was a breeze to get through. I love... view more the environment there at the car lot. I highly recommend this dealership to anyone looking for a GREAT deal on a used car. You will love the people that work here.

BobR11 / 10/20/2009

Outstanding Customer Service

People say that buying a car is the second hardest thing behind buying a home. Well, at CBS Cars, the experience is so easy and enjoyable that I?ˆ™ve purchased three cars from them over the course of just six years. These include a Corvette, a Chevy Blazer, and a BMW 330ci and they have all been excellent buys. There are many reasons that have made me a repeat and loyal customer. One of the main reasons is the utmost f... view moreriendliness and attention to customer-satisfaction by Rufus Greene. He is always willing to go the extra mile to take care of my needs. As soon as you let Them know what vehicle you are looking for, they get to work and start looking and not just around the local area but all along the East Coast. When they find your perfect car, they make sure to make it look immaculate before you take ownership. What makes their cars even better is their very good value. All of my cars have been better deals than compared to private owners or dealerships. Unlike dealerships, CBS Quality Cars also sells comprehensive warranties at very reasonable prices. With CBS, I may never have reason to purchase a new vehicle again. I only wish buying a home were this enjoyable. Jim

Jim1970 / 10/16/2009

Great experience @ CBS Quality Cars

Today I purchased my 5th car and I can honestly say that this was my best car buying experience I have ever had.
My husband was out of town for the weekend and it was my grand idea to buy a new cargo van for the business. He gave me some tips on what to ask the dealer and trusted that I would make a wise decision. I found the cargo van I wanted on the internet at CBS Quality Cars. Most of the dealing was done ove... view morer the internet and phone with Taylor Mayo. He was very professional and answered all of my questions promptly. I had my two babies with me so I didn?ˆ™t have time to go to the dealership and haggle back and forth. Taylor truly wanted to earn my business and did so without trying to smooth talk me or offer me empty promises like most car salespeople who just want to sell a car do. Once the deal was finalized over the phone, I went into the dealership to sign the paperwork.
The next person I met with was Ryan Pool, the sales manager. Now this is generally the part of the deal that is the most dreadful. The paperwork has to be done and the guy generally runs over everything so fast that you don?ˆ™t really know what you are signing but you are afraid to ask too many questions because this is the big guy and you don?ˆ™t want him to get irritated with you. Well not with Ryan. Rayn was so personable and friendly I felt like I could ask him any question. When I didn?ˆ™t understand something he explained it again. Like I said before, I had my two babies with me and one was running around his office and he thought it was great. Ryan made this part of the car buying experience extremely pleasant. He was very honest and I could tell that he was more concerned with customer service than making a buck.
Another thing that I really appreciated was the fact that Taylor paired me with someone that he knew would deal well with all of the commotion from the kids. I liked not having to worry if the big guy was going to be getting irritated with my two year old acting like a two year old.
Overall I am a very satisfied customer. So dads and husbands, you can feel confident sending your daughters and wives to CBS Quality Cars. Ask for Taylor or Rayn and I can assure you they will be treated well.

Thank you for the best car buying experience ever!
Laurie

1HappyCustomer / 10/13/2009

great place to buy

we have bought 8 cars from them , we still have the first .. i got my first car there . my kids will get there first car there .. that should tell you something ..we love cbs and the guys

bennette / 7/3/2009

CBS QUALITY CARS...NOT QUALITY AT ALL

On Nov. 1st I purchased a vehicle from CBS. With agreement to do the Schedule B maintenance. On Nov. 2nd smoke started coming from the exhaust from the tail pipe and the check engine light came on. I have an We owe you from the company that states they were suppose to do maintenance and fix the acceleration/smoke issue! But the owner Steve Smith doesn`t care!! This didn`t mean anything to him! To date I have spent ov... view moreer $2300 on getting this car repaired and it is still not repaired! The car had not been serviced at all! The mechanic i took it to removed leaves and sand from the inside of the car! The wrong oil was put in I had to get a oil change, engine flush, spark plug wires changed, and coil packs put on and its still a smoking train!

DeniseB207 / 12/14/2008