Leith Jaguar / Raleigh, North Carolina

Rating: ★★★★

Auto Repair & Service, New Car Dealers, Used Car Dealers

Address: 700 Auto Park Blvd, Raleigh

Postal code: 27511

Phone: (888) 692-4912

Reviews:

Great Experience

I can honestly say this is the first time I enjoyed buying a car. The saleman was great! He didn`t hassle me, very professional, and personable! He made sure I got everything I wanted with my purchase, and was willing to take the time to let me test out multiple cars until I found the right one.

A truely great experience! I highly recommend Leith Jaguar to everyone!!

Becca McKinney / 5/6/2011

LEITH AUDI & SALESMAN ALBERT THE BEST!!

This is a wonderful dealership & I would not hesitate to buy another Audi from them. The service is next to none & the salesman Albert Diagonale was the best & extremely knowledgeable.

lmiccio / 4/29/2011

The best service EVER!

We recently purchased a 2011 XF ?ˆ“ an absolute dream car! After a week of driving, we took the car back to get a Simonize treatment as part of the sales agreement. When we went to pick up the car, we were told the worst thing you can imagine: The car had been damaged in the shop. We were in shock, and no one really knew what to do late on a Friday night. They offered us a loaner car, which we really didn?ˆ™t need... view more so we passed. All weekend we fretted about an outcome that would leave us with a ?ˆ?new?ˆ? but repaired car. We had no doubt that Leith would repair the car ?ˆ?as new,?ˆ? but we really didn?ˆ™t want to start off with a repaired car.
On Monday we called to find out what the status was. Leith had repaired the damage, after discovering that things looked far worse than they actually were ?ˆ“ a body expert, a buffer, some time, and the car looked new again. Recognizing that just repairing the car was not necessarily enough, Leith began a search for an identical car at other dealerships. They gave us the option of deciding whether we were satisfied with the repaired car or we wanted a replacement. Despite the excellent repair, our preference was a new car. They again offered temporary transportation.
By Friday of that week they had a car in hand from another dealer that was nearly identical, differing only in that it had some upgrades. The car was ready to go on Friday afternoon, including the Simonize treatment, a complete detail, and a full tank of gas. We signed the required forms as if we were trading in one car for another?ˆ”very straightforward. The cost was a bit higher because of the upgrades but Leith even arranged for the bank to lower the interest ?ˆ“ leaving us with no additional monthly cost for the loan?ˆ”in fact they saved us $1 per month!
You tell me, can you beat service like that? Anywhere? We know our next car will be: another Jaguar from Leith.

pekral / 4/11/2011

Wow! What a Suprise!

My husband and I drove to pick up my 1996 XJR after it had some small repairs. Prior to entering Leith Jaguar, Mr. Larry Hollingshead introduced himself to us and asked if he could help us. I assured him that we were there to pick up a car, not to buy one. I entered Leith Jaguar to meet with my excellent service advisor, Matthew Christenson, and pay for the repairs. After paying I returned to the lot only to find th... view moreat my husband had spotted a previously owned Jaguar(a 2007 R) he thought I might enjoy. Mr. Hollingshead was waiting with the door open. My husband, Ed, asked me to take it for a test drive, I did. Larry and I drove around and I was so pleased with the way the car drove----a lot of changes had occured over 11 years but not so much in the ""old"" body type which I just love. Ed and I had a ""conversation"" with Larry concerning the trade in value of our car and the purchase price of the one I test drove. Offers were made, counter offers etc. as would be expected. Ed nor I never felt any pressure from Larry to purchase a car. He was a gentleman and answered all of our questions in a thoughtful considerate manner. We picked up our ""new"" car a couple of days later and are really enjoying it. Remember, we were not there to buy a car, we were happy with the car we had, but had such a positive experience learning about the features of newer Jags that the time just seemed right. Thank you Mr. Hollingshead for my Christmas present!!
Diane

Diane Silberhorn / 1/6/2011

Leith`s Customer Service Sucks!!

I have taken my car to Leith Jaguar 3 times in 2010. The absolute worse customer service I`ve ever experienced. DO NOT, and I repeat DO NOT accept Matthew Christensen as your service tech (the person that checks your car in, and calls to give you an update). This person is rude and obnoxious. After speaking to the service manager about his behaviour, I was told that half of the customers like him, and half do not. I... view more would think, if you have a person where half of the customers do not like dealing with him, this would deemed a major problem. This person should not be working there. I was advised to ask for someone else when scheduling an appointment. I would advise you to do the same, or go somewhere else.

LeithSucks / 12/16/2010

Satisfied Customers

Since moving to Chapel Hill from the DC area in 1998, we have used Leith Jaguar. Having been very satisfied with their service department, we have since purchased two cars through our sales person, Bobby Estill. He makes our buying experience very painless and finds just the right car for us. When we come in for service, he always takes the time to come see us and make sure we are satisfied with our car and the ... view moreentire Leith experience. Thanks for always going the extra mile for us, Bobby! General and Mrs. Robert W. Bazley

Sandra Bazley / 12/12/2010

3 cars later......

I have owned many high end cars in the past but I have yet to be treated with the highest level of professionalism and proficiency as I have been with my salesperson Alex and the staff at Leith Jaguar. For this reason Leith Jaguar and Alex Wilson have my loyalty when I am in the market for a new vehicle for the process is always easy (almost to easy) and they always make me feel as if I am the only customer in the b... view moreuilding. I would highly recommend them to anyone who is in the market for a luxury vehicle

sgs36 / 11/22/2010

Excellent Customer Service!

From the beginning of my car shopping experience to the present ALEX WILSON has given me excellent customer service. During the car shopping process ALEX WILSON was very patient and honest with me. I appreciate the fact he was not a pushy salesman. Thankfully there were no surprises! I am enjoying my new car and am able to contact ALEX WILSON with any questions or concerns, he is always pleasant. I plan to purcha... view morese all my cars from ALEX WILSON.

Thank you!

merchant201407 / 11/17/2010

Love my Jaguar!

I went to Leigh Jaguar to look at a 2006 Jag with lower mileage than my 2002 Jaguar. I had an appointment with Ian Thompson. He met me there with the car already washed and in front of the dealership. He was very professional, genuinely warm, honest and went out of his way to make this car work for me. He spent a lot of time with me showing me the features and has even offered to come to my home to help me program... view more the garage door opener and familiarize me with the navigation system. I would recommend Ian to anyone who is interested in purchasing a new or USED Jaguar. It is a great car and so much for your money!

Olivia1 / 10/13/2010

LEITH IS THE WAY TO GO!!!

I recently purchased a used Toyota Camry from Leith and I could not have been more pleased with my experience. I worked with Ian Thompson and it was such a pleasure the entire time. He was honest from start to finish and went out of his way to make sure that I found the car that was right for me. This was my first big girl purchase since just graduating from college so it was great to work with someone who helped to ... view moreput my mind at ease. He is truly outstanding not only as a salesman but as a person. I love my car and will definitely recommend that any one I know head to Leith and talk to Ian.

cna88 / 10/8/2010