LaFayette Ford / Pope Afb, North Carolina

Rating: ★

28 years in Business

Auto Repair & Service, New Car Dealers, Automobile Body Repairing & Painting

Address: 5202 Raeford Rd, Pope-Afb

Postal code: 28304

Phone: (910) 424-0281

Family Owned and Operated for Over 60 Years

LaFayette Ford is your Fayetteville one-stop Ford store. It sells both new Fords and a wide array of certified pre-owned vehicles in their new state-of-the-art showroom. The service department and new Quick Lane Tire and Auto Center located just behind the dealership make for quick, easy maintenance and fast repairs. In addition, we have special heavy-duty lifts to service heavy commercial trucks and recreational vehicles.

Categories:

New Car Dealers, Automobile Parts & Supplies, Used Car Dealers, Wholesale Used Car Dealers, Auto Repair & Service, Automobile Body Repairing & Painting, Automobile Accessories, New Truck Dealers, Tire Dealers

Payment:

amex, discover, master card, visa, cash, check, debit

Services/Product offered:

* New Cars
* Used & Pre-Owned Cars
* Financing Available
* Sales Specials
* Sync Voice Technology
* Warranties
* Service
* Parts
* Towing
* Accessories
* Quick Lane Service
* Service Coupons
* Commercial Trucks
* Courtesy Delivery for Business Customers

Open hours:

Mon - Fri 9:00 am - 8:00 pmSat 9:00 am - 6:00 pmSun Closed

Brands:

* Ford
* Lincoln
* Michelin
* BFGoodrich
* Pirelli
* Goodyear
* General Tire, Ford, Lincoln, Mercury

Extra phones:

(910) 424-9421(910) 424-9311(910) 778-1681

Languages:

English

Reviews:

$45.48 vs $1700

On Friday I scheduled by telephone a safety recall for the driver`s side (truck) airbag which had a history of detonating spontaneously when electrical wire would wear through and short. I was scheduled for 1PM Monday. When I got there, I was not in their system anywhere, was told that that had been happening a lot lately due to outsourcing of appointment scheduling, and that I was lucky that there was somebody avail... view moreable to work on my vehicle. Over two hours to disassemble steering column and was told that they were not able to drill out rivets for the free safety recall (rivets probably installed when air bag detonated on previous owner). This cost me $199.00 and I was told that it required $1700 from me for them to replace steering column since rivets could not be drilled out. I know that where a rivet gun fits, a drill bit should fit. So I had my son`s truck towed to Tom Smith Ford of Lillington (about same driving distance) and in short time and for only $45.48 Tom Smith Ford mecahnics drilled out the rivets and then performed free safety and recall I was happily on the road again. The service reps. at both Lafayette Ford and Tom Smith Ford were very pleasant and I was treated with respect. The difference was that Lafayette Ford would have charged $1700 to replace the steering column when their mechanic(s) were ""unable"" to drill out rivets and Tom Smith Ford easily drilled them out and replaced them with bolts for $45.48--a $1654.52 difference!!

Lafayette / 5/14/2011