East Charlotte Nissan / Matthews, North Carolina

Rating: ★★★

2 years in Business

New Car Dealers, Used Car Dealers

Address: 6901 E Independence Blvd, Matthews

Postal code: 28227

Phone: (704) 535-4012

Good Tire, Good Work, Good Price!!!

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Categories:

New Car Dealers, Used Car Dealers

Payment:

discover, master card, visa

Neighborhoods:

Idlewild South

Open hours:

Sales Hours Sun: 1030 - 1900, Mon-Sat: 0900 - 2100|Service Hours Sun: 0900 - 1600, Mon-Fri: 0730 - 1800, Sat: 0800 - 1600

Brands:

Nissan

Reviews:

great experience!!

Yes I would definitely recommend east charlotte nissan! My wife and I traded our 2006 Nissan Titan for the 2013 full loaded titan. Our salesman Justin Davenport was excellent! He made sure that we were 100% satisfied and was very easy to deal with, also very good sense of humor. I woukd definitely recommend East Charlotte Nissan to anyone out there. Rene & Maria Mejia. PS the sales manager Vince is one of the bes... view moret to deal with too. We are very happy.

bluegirlj322 / 8/22/2013

In 2011, I came to East Charlotte Nissan to look for a used car for my "soon to be"18 year old son. Troy Moffatt was the sales person who took the time to show me my options and how I would save money and have the warranty coverage that I needed. Vince Campbell (finance) ran down some numbers for me making it clear to me that getting a new vehicle was the best option for me. I purchased the new Nissan Al... view moretima 2012 instead of an older used vehicle. Exactly a year later - with only 5k miles on the vehicle - I came in for an oil change and NOW my son has a brand new 2013 Nissan Altima - which has better features than the 2012. I have been driving my old SUV since 2008 and I now also have a 2013 - Nissan Morano. Troy Moffatt made this happen for me in 2012 and again in 2013. He was very trust worthy and that means so much to me. Especially when it comes to my son! Thank you East Charlotte Nissan, Troy and Vince! I love my new cars.

lavonsd / 2/19/2013

HORRIBLE !!!!!!!

Ok so I both the car from there . Got ripped off . Well I thought I will give them another chance . So I went installed 4 new tires . While doing that they broke a tire sensor and blamed it on me . Another 100$ . Then right after I changed the tires the same day I went out of town . Next thing I know my car shakes like crazy and one of my wheel losing tire pressure . And I`m out of town. So anyway I got home and take... view more it them to fix it . And they admitted they forgot to do a balance on one of my tires and forgot to put the seal on my tire that is why it was leaking air . It only took them to do that 3hours . WOW . Anyway they like its all take in care of and we washed your car for you . I come out outside and my car never been washed . I just left knowing IM NOT coming there again !!!!

ik47 / 12/2/2012

Great service

It was a pleasant experience. I was not happy with the service when I purchased my previous vehicle; but was able to encounter a better experience. If you are looking for someone to assit you in finding a vehicle that will match you as a person, Ronald Disby will be the person to see. I believe he addressed my concerns in picking a vehicle of my choice. I am satisfied with my purchase and I extend gratitude towards h... view moreis customer service.

denise66 / 3/8/2012

Don`t go ever

I was given false information and i was cheaten completely . No enough car details will be provided. No estimation would be given. I was robbed by providing false information about the car.(My car is LS model and but the finance guy told me that it is LTZ model).. and robbed my money. The same day i found my car is not LTZ model and i informed the car company the next day. But the financy guy did not acccept my ... view morecar back. if you dont know about car company then why you are working in the car company. if it is your fault , why should i pay more money ? if it is yout fault , you should accept your mistakes....

vidyasakar / 2/25/2012

Great Experience

This was my first time buying a vehicle and I had a great experience. Ron and Vince were great and got the price just were i wanted it. They help me pick out a great vehicle and we didn`t have to spend all day at the dealer. I would recommend the dealership hands down.

Ian Hunter / 2/22/2012

Ronald Digsby

On February 3,2012 I decided to go back to Nissan to upgrade. I wasn`t going to go because i had a very bad experience the first time. But this time was the best ever. I not only got what I wanted but at the price too. Ronald was friendly and he took the time to show me everything about the car. But the best thing was he ask me want did i want and want did i want to pay and he made it happen. When I called my hu... view moresband he could hear it in my voice how happy I was. Thank You so much Ronald.

vermella / 2/4/2012

The people at this place were ...

The people at this place were very rude. The manager (Josephine) was so arrogant and racist saying that in america cars wont come to any lesser price than ticketed price may be in your country they may come. We got a quote for a lot lesser price in other nissan dealer. The next day we got a call from them again for negotiation and they did not reduce anything and when I asked why they called us back if they were not ... view moreready to negotiate, no one took responsibility they just passed on to some manager who was not available to talk. Nissan people please reconsider hiring some experienced employees and please take some action as you would loose customers if your customer service is this bad.

snny_1201 / 1/9/2012

Worst customer experience and very rude and racist.

The people at this place were very rude. The manager (Josephine) was so arrogant and racist saying that in america cars wont come to any lesser price than ticketed price may be in your country they may come. We got a quote for a lot lesser price in other nissan dealer. The next day we got a call from them again for negotiation and they did not reduce anything and when I asked why they called us back if they were n... view moreot ready to negotiate, no one took responsibility they just passed on to some manager who was not available to talk. Nissan people please reconsider hiring some experienced employees and please take some action as you would loose customers if your customer service is this bad.

sunilkmr / 1/8/2012