Deal`s Automotive / Lowell, North Carolina

Rating: ★★

Auto Repair & Service, Brake Repair, Automobile Inspection Stations & Services

Address: 308 N Church St # 3, Lowell

Postal code: 28098

Phone: (704) 824-5677

O?ˆ™Reilly Auto Parts and CSK Auto - offering the best combination of inventory, availability, quality and service at the most competitive prices. Better Parts?ˆ¦Better Prices, Everyday!

O`Reilly Auto Parts, now combined with CSK Auto, is the third largest auto parts retailer in the US. The combination of O`Reilly`s midwestern and southeastern foothold, along with CSK`s dominance in the western US, has created a stronger,

Reviews:

Avoid this place if you just call in and don`t go talk to them in person. I can understand being busy. I just don`t appreciate the mechanics telling me they could look at it that day when they could not. And you would think that they would look at it following day. I still received no call! I had to call over to them just for them to say we are going to look at it first thing. Well they never got to it and didn`t aga... view morein call me to let me know a status report again. So then it was Sunday with me not knowing anything about my car. TOOK 5 DAYS to put in a new fuel pump. Runs great but was with out a car because someone failed to just be honest with me so I could tow it elsewhere.

NickSmith9999 / 9/27/2013

I normally don`t write reviews but I have been taking my two cars to Deal`s Automotive for several years and these guys have been so good to me, I think I owe them a great review.Its so nice to find an honest mechanic and David and his team have been that to me many times over. I have used them for oil changes, they are very cheap and do a great job . I have also used them for brake work and other major repairs. Thes... view moree guys seem to be very busy with a lot of business and I am happy for them, as their great customer service seems to be attracting a lot of customers. I highly recommend Deal`s Automotive to anyone with small or large repair jobs.

lori.cole.566 / 9/8/2013

They punctured my copper 3 row...

They punctured my copper 3 row radiator while replacing the water pump and then tried to use household epoxy to close the hole before I showed up at the shop, They followed by trying to explain how my copper radiator was about to start leaking (any mechanic knows you have to weld/solder the hole if you are repairing copper radiators). They also used water and not radiator fluid in my newly installed radiator (that`s ... view morenot good and everyone knows that). Next they replace my $280 (worth the wait in copper even broken) radiator with an aluminum radiator that they can not supply a part number or receipt for. I found the newly installed radiator and its $68 radiator that is a 1 row, 25% smaller radiator that belongs in a 4 cylinder not a 318, V8, AWD. He supplied me with no paper work and therefor I can prove nothing but I had a 2 ASE certified mechanics that know my vehicle before and after Deals who confirmed everything stated. When confronted with this information David (Deals Auto`s owner yelled at me saying he doesn`t need to listen to some shady mechanics - watch out dealerships your mechanics are now shade-tree mechanics certifications means nothing now). They also changed my oil with 20-50 when I brought them 10-30, however, told me to drive off before putting the oil in the vehicle. I stopped and immediately turned it off before I left the bay and said,"did you put the oil in it?", "the mechanic laughed saying,"my bad, i forgot". They also changed my ignition coil with a used coils they had around the shop and charged me $54 saying that they were giving me a deal. I bought a new MSD performance ignition coil for under $45 at the local parts store when their "New coil" failed. Lastly they "replaced my gear fluids and automatic trans fluid". Here is the kicker, my trans pan started leaking due to over tightening and not using a criss-cross pattern like any real mechanic knows. They used MERC in my gears and 60-90 gear oil in my trans. These are words from those so called ASE-Shade-Tree-Mechanics. After everything is said and done I am out around $2000 an almost ruined (mechanically) rare Jeep Wagoneer. Thank God for those Shade-Mechanics with certifications fixing our cars at dealerships for over 20 years. I am not slandering Deals automotive I am simply stating what happened. Deals Automotive in Lowell will not except responsibility for the faults they made with my vehicle and now I have to pay for taking it to them. Take it to Deals Auto in Lowell, NC at your own risk.

Customer55555 / 7/19/2013