Auto City / Indian Trail, North Carolina

Rating: ★★

Auto Repair & Service, Used Car Dealers

Address: 4700 E Independence Blvd, Indian-Trail

Postal code: 28212

Phone: (704) 535-5535

You must have got idea after all this reviews. Unluckily I didn`t search for reviews first. Otherwise I would have saved $5000. I was cheated badly. I`m still having nightmares. There cars are junk and salvaged. They are crooks. Please....Please....Don`t buy from them. NEVER BUY FROM THEM.

no.names.399826 / 11/7/2012

We bought a 2006 Honda Accord at Auto City on Valentine`s Day. We only resorted to Auto City because my fiance hadn`t had enough on the job time to get a car through a lender and had a thin credit history. We checked the car over pretty good, wasn`t perfect but car was in great conditon and ran perfect. So we thought...the week we bought the car things started falling apart. First, driverside seat belt was apparently... view more stripped from the side of the car and someone had just taken a hammer and beat it in real good. After pulling it and pulling it over a couple days to buckle up, it finally came out. Second the carpet in the passenger side was unattached to the floorboard. Instead of fixing it they just glued it enough so it would stay for awhile. My biggest problem is that 60 days later my air compressor goes out. Went down, talked to the manager on 4/26, told him I knew that it was the compressor, he (quote) did me a favor and had service look at it just to tell me the same thing. He says It`s the compressor.. Duh! Wanting to charge me 325 for a junkyard compressor or 625 for a new one with no guarantee. Which is the same estimate a local AC mecanhic told me, but manager said i was getting 50% off labor and parts at their cost. They also told me they`d fix the seatbelt when the diagnosed the AC problem, they didn`t. The car had a salvage title, and they were upfront and honest, even showed pictures of the damage, so I thought they were decent. I`ve also had payment issues with them. I don`t trust them and I wish I had went with my gut feeling. I am now stuck with this 400/month car payment for 24 months and my air is not working. Honda eX model so no back windows and my poor 2 yo daughter has to almost sweat to death if I have errands to run and I have to take her with me and it`s really hot out. I gave this place almost 4000 dollars since February, the manager is nothing short of a POS and please do not shop here. You may get a good car but if you don`t they will do nothing to help you! They take advantage of people who they know don`t really have any other choice. Hadn`t visited them since Feb and pretty much all of the same cars were there, they aren`t selling for a reason. I had seen a few bad reviews and I ignored them, there is definitely truth to them. PS: Their free 90 day warranty is bull, the price is 100 dollars and it`s added to your contract, my finace was filling out the paperwork, I was trying to keep my daughter busy, if I had of caught it I would`ve said something, your paying for it and the contract explains additional coverage can include all AC related issues, never offered that because they didn`t want us to now we were paying for it. A few days after we bought the car the light for the oil change came up showing 30% oil life left, hardly no gas, original windsheild wipers. * Update * June 2012 - I see the dealer responded to this review below I never had anyone work on the AC of this car, I only got an estimate from an AC guy. I took the car directly to them before I had anyone do anything, and they pretty much told me, well it`s not our problem. Again we weren`t offered coverage for AC problems but a 60 day old car, they should have fixed it. The bottom line is look at all the bad reviews on different websites, they all say stay away. If I could I would upload the Free 90 day warranty contract, where I paid 100 dollars, and even if it was free it didn`t do any good when my air went out. When we went there the manager was rude, and we were treated like nothing. They are lying about the gas, the guy that filled it up was mad when we asked and if the oil was changed and not reset then I wasted money because how was I supposed to know,you can`t take their word. * To the person responding why wasn`t the seatbelt fixed? We were told it would be! Please don`t lie and say the issues have been addressed because they have not.

dbaxter3 / 7/4/2012

They take vehicles that have been classified as " salvage" which means " wrecked, flooded or damaged" get them running enough to pull of the lot and then the break down. Don`t ask about a warranty b/c u won`t get one. Bad service, liers and damaged cars..Please don`t fall victim of Auto City which stands for Armstrong auto.

madza3 / 5/25/2012

DON"T EVER BUY CAR FROM HERE THEY`R A BOUNCH OF SCAMMER AND LIERS. NEVER STICK TO THEIR PROMISE. I DON`T RECOMMEND THIS PLACE TO ANYONE YOUR GOING TO BE STUCK WITH THEM

Hateautocity / 3/6/2012

Don`t buy from them!!!! Bought a car and less then a week later I noticed an oil leak and they won`t fix it under the warranty!! The leak was clearly present when we bought it but they never told us about it. We paid all cash for the car, so they have our money and we have a car with problems!!

whodowetrust / 2/8/2012

Good deal for the price, if not sure yourself take it to other mechanic to look @. PS: to other guy - all Caps - is not polite to people who read it... Unless you yell to ppl faces IRL.

YUNooo / 10/20/2011

We bought a 2006 ford mustang and we are absolutely happy with this car. People are very friendly and did everything as promised. Would definitely recommend it to everyone. Gave me first oil change and brakes free.

StiveSmith / 9/27/2011

my mom bought a 2007 nissan versa. it has a salvage tittle. they did the repairs and showed her pictures of the cars before they fixed it. they were honest with her and she got a great deal!!!i would recommend everyone to them. they speak russian english and spanish.

aimee0219 / 9/25/2011

Auto city is nothing but scammers ...we bought a 2002 nissan altima and the very next day the check engine light came on ...we brought the car back in they said they fixed it ...one day later the light is on again ...we take it by autozone to have them run the code. The catalytic converter was bad and they did not fix anything they simply turned the light off. In addition to that the seat belts were all broken and al... view morethough they did fix those after waiting a week . DO NOT BUY A CAR FROM AUTO CITY THEY WILL SELL YOU A BAD CAR AND THEN REFUSE TO STAND BY THEIR PRODUCT!

ahartsell / 6/30/2011

They are crooks they sold me a used durango that broke down the second day after i bought it. They tried to repair it several times and have been unsuccessful. After a month of them keeping my vehicle i was 2 weeks late on the payment they took my truck and refused to give it back even with payment, Basically i threw my 2500 down i gave them less than 60 day ago in the trash . There cars are junk. I hired an attorne... view morey so please beware!!!!!!!!!!!!!!!!!!!!!!!!

ladyL30 / 5/13/2011

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