A & B Automotive Inc / Indian Trail, North Carolina

Rating: ★

Auto Repair & Service

Address: 475 Stallings Rd, Indian-Trail

Postal code: 28104

Phone: (704) 821-8045

Quality service with the reliability of the Safelite Advantage

Safelite AutoGlass?® was founded in 1947. Throughout our more than 65 years of service, our company has grown from a single store in Wichita, Kansas, to a national auto glass provider, serving more than 4 million customers per year. Your windshield is a critical part of your vehicle?ˆ™s safety system, protecting you in the event of a collision or rollover and aiding in proper airbag deployment. So, you should take care in who you trust to repair or replace it. When you choose Safelite?® ?ˆ“ America?ˆ™s largest auto glass specialist ?ˆ“ you get the reliability of the Safelite Advantage?„?, which means: * Always being there * Knowing who to expect * The best replacement technology * The strongest repairs * The industry?ˆ™s only nationwide lifetime guarantee For more information on the Safelite Advantage?„?, or to get a quote and schedule service, visit safelite.com.

Reviews:

The only good thing out of thi...

The only good thing out of this entire experience is that they gave my husband a ride home after leaving the van to diagnose it. Our Dodge van engine compartment, inside the dash, & part of the carpet inside got soaked during August 2011 hail and 85 mph wind and rain storm. We dried the inside and the engine compartment with fans for for about 9 days trying to start the van. The starter, a/c, and stereo shorted... view more out or stopped working. Allstate insurance told us to get it fixed ( said they would cover it - they lied). We took the van to the closest place - A&B on Angie`s List. A&B was informed that this should be an insurance claim and what had happened to the van. They said there would be a minor diagnostic charge. When we called A&B about the cost to fix the starter, A/C, and install a stereo that we supplied - WOW - they said it would be approximately $800. Allstate denied the claim based on their mechanic saying he couldn`t find any evidence of water. (After 9 days of drying I doubt if I could find any water.) Yet, you could see the water spots all over the engine compartment (the Allstate agent saw them and took pictures). After it was dried we found mold and water stains on the bottom of the door panels and on the carpet around the seats and engine cover. After A&B said it was going to cost approximately $800 we started calling several other companies in Angie`s List - everyone that we called charged about half the price (or less) than A&B. All the other companies that we called in Angie`s List said the diagnosis would be $50 (or less) or No Charge. We called Fisher Automotive. Bill said that they DON`T CHARGE FOR DIAGNOSING the problem. Bill said that if we couldn`t get it to him that he would pick it up or tow it for free, and if we didn`t have another vehicle he might have a loner - WOW! We called A&B back and said we could not afford their price and would pick up the van or have it towed. They said they already installed a new starter (without telling us first) and would have to take it out and put the old one back in. The first time we asked them if we owed them anything for the diagnostics we were told it would be less than $200 - WOW! We were shocked! When we called back they said it would be $232 (Heart Attack) - just for diagnosing. We asked when could we pick it up? They said in about an hour. We arrived about 50 minutes later and had to wait in their parking lot for about another hour for them to take it outside. We went inside to pay the outrageous price of $232 but, the girl at the register lowered the price to $185.76. We must say, this is, the absolute worst experience with a mechanic in our entire lives. Anytime anybody ever mentions the word mechanic, the first depressing thing that we think about is this experience, and how we feel that we were ripped off.

CDNLSN / 5/2/2012