Imperial Automotive / Holly Springs, North Carolina

Rating: ★★★★

Auto Repair & Service, Brake Repair, Tire Changing Equipment

Address: Holly-Springs

Phone: (919) 468-2958

Automobile Glass,Mirrors,Shower Doors, Window, Cleaning, windshield, storefronts

Atlantic Glass and Mirror is Carteret County`s only full service glass company. We serve the area`s automobile glass needs, as well as residential and commercial glass needs. In addition, our services include store fronts, insulated glass, plexiglas and contract glazing. In most cases, we offer 24 hour service. Atlantic Glass and Mirror also provides custom services for mirrors, tabletops and shower enclosures.Atlantic Glass and Mirror specializes in:?ˆ? Auto?ˆ? Store Fronts?ˆ? Insulated Glass?ˆ? Mirrors?ˆ? Contract Glazing?ˆ? Table Tops?ˆ? Plexiglass?ˆ? Shower Enclosures?ˆ? Commercial?ˆ? ResidentialFor fast and quality service, call or stop by today for a consultation conveniently in the heart of Morehead City.

Reviews:

Stranded travelers helped

On our way back north after a long stay in NC the transmission blew on our car on I-40 on a Saturday. We called Imperial for a tow. They promptly got the vehicle off the busy interstate and to their shop. they then took us to a local hotel (as well as our significant amount of luggage). We then found out that the transmission was still under warranty, and that the repair would need to be done by the dealer. So,... view more Imperial recommended a local dealer to do the repairs. The dealer towed the car and we paid Imperial the very reasonable cost for towing to their shop on Saturday. We never had the impression that Imperial was pressing us to do the repair. In every regard they were helpful from towing to recommending a dealer. Their concern about our predicament was always evident. If this is how they treat their non-customers, if I lived in Raleigh I would be delighted to be a customer given their integrity, honesty and compassion.

Buffbill / 11/21/2011

These guys are the best!

I drive old cars (been driving for almost 26 years and only had 4 cars - none of them new), and have had experience with all kinds of mechanics. I trust Adam and his team with my family`s safety; I`m a single mom and they could easily take advantage of me, but instead, they are taking care of me and my family. They are the best I`ve experienced on multiple levels - quality, service, timeliness, and they will explai... view moren what`s wrong. They also will not fish for something. They will go out of their way (way out of their way!) to take care of their customers. Everyone in their shop is kind and wants to do the right thing. Do yourself a favor and take your car or truck to Adam and John and the folks at Imperial.

TishO / 5/5/2011

Worst Place for Car Repair

Had my vehicle towed there. Was told it needed a repair that had been done by my mechanic from another city 5 months ago. Unfortunately, listened to Imperial & allowed them to "fix" my vehicle. When I was unhappy with repair, they demanded cash or threatened to have my vehicle towed. This was after repair took over a week, when it should have taken a few hours. They also threw away parts they supposedly... view more replaced & were supposed to give me to take to former mechanic. Car barely runs. Spark plug wires are not put under cover properly. Filed report against them with BBB, which they refused to answer. Would NEVER use this "repair" shop again. They also left my car unlocked for a week in an unsecured lot that had no security cameras. Guy in front very rude. Out several hundered dollars with no recourse. Vehicle will have to be taken elsewhere to be be fixed. Again would NEVER have vehicle towed by them or recommend them to anyone. Required to give star rating, unfortunately zero stars is not an option.

sandie9 / 3/2/2011

Hidden gem of a mechanic

Do not judge Imperial by it`s interior design. Sure, there are engine parts on shelves in the lobby area, sure the couches in the waiting area look like they might have been rescued from somewhere. But these guys absolutely know their stuff. And better than that, they are the most HONEST car mechanics I have ever dealt with. Adam and John are both very knowledgeable and will take the time to explain what is going... view more on with your car, and tell you honestly whether a repair is something you need to invest in right away. If Adam tells you it needs to be done now, it needs to be done. Also, Adam has experience working on Toyota hybrids for a toyota dealer, and I take my Prius there with confidence. Great guys, the kind you like to stand around and chat with. With Imperial, I feel like I have a friend who works on my car from time to time.

jefffoxx / 12/16/2010

Prompt and Courteous Service - Towing

Yesterday I was unfortunately in need of a tow to bring my vehicle from Durham to my home in Apex. I called multiple companies, and if I could manage to get a quote out of them over the phone, either the quotes were sky-high, or their phone skills (actually, lack thereof) made me think twice about dealing with a company that didn`t care about first impressions on potential new customers.
When I called Imperial, I... view more was greeted cheerfully, put on hold for a few seconds, and given a quote. It was approximately half of the cost of the other companies that had quoted prices for me.
The driver, Scott, arrived quickly, and everything went smootly.
If I ever need to utilize towing services in the future (which, frankly, I hope will not happen!), I will surely call Imperial first.

Terra Guagliano Gonzales / 5/19/2010

A very competent and honest automotive repair shop

Coming from a family background of farmers, mechanics and engineers, we always did our own vehicle repairs. Thus, I found it difficult to find someone who can meet my expectations for skill level, knowledge, workmanship when it comes to working on my personal vehiclces. Well, I found it in these guys. They did an excellent job on rebuilding the rear axle in my pickup truck. You will not find many auto repair busin... view moreesses in Cary that are willing, or even know how, to tackle correctly setting up a rear axle assembly themselves.
Their place of business may not be very attractive when viewed from the outside, but on the inside they are very nice and friendly gentlemen, who were more than willing to take the time to patiently discuss with me my nitpicky concerns.
Disclaimer: I have no family or financial connections with this business entity or its owner(s). Only the views of a very satifsfied customer.

TAR / 8/6/2009