Smart Center Cary / Gulf, North Carolina

Rating: ★★★

5 years in Business

New Car Dealers

Address: Gulf

Phone: (919) 653-3330

Categories:

New Car Dealers

Open hours:

Sales Mon-Fri: 9:00am - 8:00pm Sat: 9:00am - 5:00pm Sun: Closed Service Mon-Fri: 8:00am - 6:00pm Sat: 8:00am - 3:00pm Sun: Closed Parts Mon-Fri: 8:00am - 6:00pm Sat: 10:00am - 3:00pm Sun: Closed

Brands:

Smart

Reviews:

Proud Smart car owner

I was at the point of pulling my hair out every time I had to purchase gas for my car. I knew that this is the 5th year of our car and we always traded in. I researched and had my heart set for a prius but then I saw the most majestic car. While in Cherokee NC I saw for the first time the Smart Car. I immediately asked the couple the name of the car their response Smart car, then who is the dealer ship and told M... view moreercedez. I immediately thought pricey but then when I was told these care run from $11,000 and up. One week later I was test driving this car. What a smooth ride. 3 weeks we were in our brand new car. This has only been almost 2 weeks when a big deer (buck) charged the car. He tore off the sideview mirror and dented the side panel however the side panel popped out itself and the only sign of any damage was the mirror is not there. What a day. However if this was any other car it would be much worse. Thank you for the Smart car. And to those that don`t know about this. Test one today.

nhisimage3 / 10/28/2010

Could not be more disappointed

I had been riding though the Smart Car dealership considering my purchase of a used Mini Cooper for a couple of months. They had several on the lot and upon my only visit with a salesperson, I expressed that I was a very serious buyer. I have been in sales for 26 yrs and am amazed at the level of unprofessionalism. Short list: We were greeted by a salesperson, whom I will not reveal out of kindness, who seemed sour a... view morend disbelieving that we were serious buyers. I had my insurance agent with me just to discuss the advantages of the S series Mini Cooper versus the more base version. We asked to test drive a couple of cars and were informed that they ""all drive pretty much the same"", (???). We test drove a manual drive and I was particularly inept, so chose to move towards one of the automatics. It was made clear that the salesperson was not interested in multiple test drives so we chose what seemed to be the most acceptable of the automatics. Did I mention the salesperson failed to introduce herself until asked her name during the initial test drive? She then explained that she was a ""really bad"" salesperson.Cut to the chase..I revealed immediately where I was closable. That I wanted to purchase a car that Saturday and have done with the purchase. I was armed with a pre-approved check from Capitol One for an amount up to 22,500 and willing to pay 18k.I made a serious offfer of 18k off the lot at 18K. After much BS back and forth where they said they had approved me for the same amount as Capitol One..17k (??)..they could tell me what my monthly payment would be but not my interest rate. Now, I understand all of the reasons why you would want me to finance through the dealership...but you can`t tell me the interest rate but provide me with the monthly payment? The salesperson had the temerity to suggest to me that I come back on Monday night because the manager on duty that night would offer me a far better deal. Multiple phone calls and a conversation with the dealership manager yielded only that they would be doing me a favour if they accepted 1k down and they would just pray they could finance the last $500 thru the bank, offering the 2005 car through Wachovia. Needless to say,the dealership I purchased a far superiour Mini from had no trouble getting me fully financed through Wachovia, but accepted my Capitol One check because the interest rate was far better...with no money down. I bought a 2006 pristine condition Mini vs. the 2005 from Smart Car which was a litlle ragged out interiorly.I wold never recommend this particular car dealership. I bought though Leith at the VW dealership, see review, and could not be happier with the experience.

EWinstead / 3/31/2009