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Johnson`s Garage / East Bend, North Carolina

Rating: ★★★
Auto Repair & Service, Wheel Alignment-Frame & Axle Servicing-Automotive, Auto Transmission
Address: 3928 S Main St, East-Bend
Postal code: 27127
Phone: (336) 788-2772

Complete Auto Repairs for All Cars!

We have offered Expert Auto Repairs since 1945! Domestic or Foreign, we do it all. Tune ups, oil changes, NC inspections, brakes, A/C repairs, timing belts, alignments, clutches, engine replacements repairs or rebuilds, transmission flushing & repairs!

Reviews:

friendlytowing / 3/22/2013

The folks at Johnson`s Garage ...
The folks at Johnson`s Garage are great. I`m always pleased when I leave knowing they`ve taken care of me. Big garages don`t care about you. All they see is another ticket and dollars. LeAnn knows my name and is always super friendly. Kent takes care of my car like it was his. I would recommend them to anyone looking for a reliable, honest shop.
mythicalskippy / 4/14/2012

I have been going to Johnson`s...
I have been going to Johnson`s for years, and have never had trouble with any of the work or people. Kent has always been professional and calls with estimates before doing the work, when there are other issues they are pointed out as well. I have never tried to take my own parts to have them put them on though as I would not take my food to a restaurant and ask them to cook it. I understand when I take my vehicle... view more(s) that I will be provided with quality work and parts and Kent stands behind his work. The price may be a little more than others but it is well worth it.
cameljoe29 / 8/20/2011

First Class Professional
I have found that Johnson Garage is absolutely professional and if they tell you your vehicle needs some part or service, you can be sure that to the best of their ability they have told the truth. I found it interesting that they had a negative comment because someone could not bring in their own parts. Try doing that at any NORMAL, PROFESSIONAL BUSINESS!! It just want work, and it shouldn`t. How in the world do yo... view moreu think businesses make money to pay employees, insurance, operation, and etc. I think any negative comments are mainly driven at cost rather than quality. REMEMBER you will always get what you pay for. As for me, I prefer quality, I don`t want to be stranded just because of a bargain.
Faith Missionary Alliance / 2/16/2011

Over-priced and unprofessional
My 95 S-10 had a leaking gas tank, leaking rear pinion seal, and leaking transfer case gaskets. I normally would do the work myself and had, in fact, purchased the parts already, but things suddenly got too busy. So I took it to Johnson`s Garage. Just in parts, Mr. Johnson wanted to charge me $196.85 for a new fuel tank and $30.40 for a pinion seal. I explained to him that I got the parts from Advanced Auto already ... view morefor $126 for fuel tank and $11 for pinion seal, and asked him to use those parts, he got frustrated and told me that he doesn`t put on others parts. This is a normal policy for shops, but the way in which he said it was very unprofessional. When I started to ask him another question, he cut me off and said he would take it off the lift and it would be waiting for me, and then hung up. One good thing is that he didn`t charge me for the estimate. However, their parts are way over-priced, almost unethically so, and their attitude is completely unprofessional.
sgtssstutter / 6/31/2010

Shady to say the least...
I recently had my car repaired at Johnson`s Garage and was immediately put off by the rudeness and down-right unprofessionalism of who I assume to be the owner/manager. Not only did I hear & see him talking down to one his employees loudly, he also acted with arrogance while I was trying to explain the issue I was having with my car (rolling his eyes, cutting me off, talking down). After my bad first impression, I sh... view moreould have went with my instinct and left. Unfortunately I decided to leave my car there. After 6 hours I received a call to let me know that my car was finished, although I never received a phone call to let me know what the problem was, the cost of repair, etc. Although they said this was something that they usually do, I am skeptical as to whether this is true or not. I would advise anyone to do their homework and ask friends/family for suggestions for a good, local shop. I wish I would have taken my own advice!
RandyTomlin / 8/24/2009

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