Hendrick Toyota Scion Concord / Concord, North Carolina

Rating: ★★★★

New Car Dealers, Wholesale Used Car Dealers

Address: 7670 Bruton Smith Blvd, Concord

Postal code: 28027

Phone: (704) 979-7700

New Car Dealers, Wholesale Used Car Dealers

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Concord Mills

Mon - Fri 9:00 am - 9:00 pmSat 9:00 am - 8:00 pmSun 1:00 pm - 7:00 pm

Toyota

English, Spanish

Fantastic customer service, wonderful facility, knowledgeable staff and huge selection of inventory. Just purchased a 2014 4Runner from Michael Hamrick, and we love our new 4Runner. If you are looking for a new car, start with Toyota Scion Concord, and ask for Michael Hamrick, you won`t be disappointed. No haggling or pressure, just honest customer focused. Additionally if you are in the market for a new ca... view morer the Hendrick family of dealerships, in my opinion is far superior to any dealership in the Charlotte Area

Sharibabee / 11/8/2013

i found out about this place through my best friend. I was in the market for my first car, and I had planned to get a Honda no knowing too much about Toyota. I fell in love with my best friends car and started looking around where she purchased her car. I was in a bit of pickle, but ALLEN GODFREY (my salesman) worked everything out for me. I got a beautiful Toyota Corolla with the Grad program. :-)

alexis.kokopixi / 8/29/2013

Everyone was very nice and friendly and answered all of my questions. I liked the van ride to and from work. That went very well too. My car was repaired and serviced so much faster than I thought it would be. The entire experience was so good that I am telling everyone I know about it. It made me buy a new vehicle from the dealership because I liked the service I received

Sandra.Tolbert / 5/25/2013

DON`T SHOP THERE and DON`T GET SERVICED THERE! We refinanced our Sienna there and the salesman said my Mother-In-law would be a co-signer when in fact he made HER the borrower and I`m the secondary.. now when we try to get anything done on the car they call her and she is in Florida! Next the service. We had 2 front break jobs within the first year and a half of owning the car. I asked the mechanic to look at the cal... view moreiper upon which point I was told the brake wear was from living in a hilly area? We were staying in Massachusetts and brought it to a mechanic there and he fixed the caliper and we haven`t had a problem since. Next we recently went in for a tuneup and new belt. What we got was a $2100 hosing! Pump, new pully,,rear brake job, wiper blades, all over priced by $800 or so but what made it worse was the fact that the breaks and belt were both squealing the next day and the wiper blades just smudged and streaked the water across the windshield. Yes we brought the van back and we can still hear the brake and belt squeal and we can`t see out the drivers side on the windshield so now we need to go to a REAL mechanic to fix Concord Toyota`s mess. As long as 1 or 2 people avoid buying from them or getting service from them after reading this, I`ll be happy....and they will be out at least the amount they charged us for such pathetic service.

jeremiah.donohue / 2/27/2013

I recently purchased a new 2013 Toyota Tacoma from Toyota of Concord. All the initial discussion and negotiation was done via the internet or phone. I drove to the dealer with the the price pre-negotiated and signed the paperwork to finalize the deal. Overall the experience was good and I would recommend this dealer. Communication was good. Expectations were set prior to the transaction. And the salesman facilitated ... view moreme through the process. I am a picky car buyer, so I insisted the car be specifically what I wanted. The salesman (Titus H.) was able to find the exact truck I wanted in production and have it delivered. Expectations were set ahead of time that it would take several weeks to get the truck from the factory in Texas, but it actually arrived ahead of schedule. I was offered an extended warranty, but the dealer did not try to make a hard sell on it (I declined the extended warranty). Background info: My transaction was a cash transaction without a trade-in, so the transaction was made simple. I also knew exactly what vehicle I wanted when I began the negotiating process, so the salesman didn`t have to educate me on Toyota`s available vehicles. I can`t rate the dealer or salesman on this aspect.

yahoopaul / 11/14/2012

I used USAAbuying service to purchase my Prius. TOC met their price and my price for a trade in was also met. As usual the buying experience can be drawn out time wise. This was the only negative to my experience. I love the Prius, and will have it serviced at TOC.

don.mcknight1 / 8/4/2012

I have bought from this before. I don`t think any of the +ve reviews are from genuine buyers. My friend said last time that the price I paid was a little high. This time around I had called in to agree on a price. I arrive at the dealership and they act busy and then after a long time they come back with a price thats ridiculous. Much more high than what they quote over phone. Also I made clear it was OOD price. Trus... view moret me.. don`t go here. All you will get is an sleepless night thinking you would have got your car that day. Make sure you ask them to send an agree upon email price before you get there.

GJaysee / 7/31/2012

It was a great experience purchasing my new Toyota Camry from Toyota Concord. CJ Shoemaker was very professional in assisting me with my purchase. Would recommend to everyone.

williambeauregard / 7/18/2012

It was a good experience with Toyota of concord. The sales person (Titus Haygood) is very helpful in providing quotes with different options and in answering all my questions quickly.

npatibandla / 7/12/2012

Thank you to Donnie Moore, Nick East and Kerry Jacobs for a very pleasant experience in purchasing a 2012 Sienna. Car shopping is far from one of my favorite pastimes, and thus dealing with me as a the customer can be somewhat cumbersome. However, this team of gentlemen handled it like any professional should. Thus, I walked away very satisfied and looking forward to maintaining a quality relationship with this deale... view morership while I own my van. Thanks, guys!

alvin.irwin / 6/29/2012

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