Dauntless Transmissions / Chapel Hill, North Carolina

Rating: ★★★★★

Auto Repair & Service, Automobile Parts & Supplies, Auto Transmission

Address: 8809 Gulf Ct, Chapel-Hill

Postal code: 27617

Phone: (919) 439-3304

I was in the process of beginning to restore a 20 year old sports car that has alot of sentimental value, but no real cash value. After reading internet reviews and asking for Transmission shop recommendations at 3 autoparts stores, I had to see if Dauntless was as good as everyone said. After a brief external look and my description of the transmission issues, Dauntless said the issue might be due to old seals. H... view moreowever, after doing a full inspection, it was clear the transmission was completely shot. The Dauntless team worked like mad to help find the necessary parts and offered solid advice about different options and price impacts. I was already past the value of the car with other recent work.
Dauntless provided good advice but was always aware of my budget concerns. They went well above any expectations of customer service. They always took the time to explain available options and they went the extra mile to make sure I was satisfied. I just hope Gil and Max can maintain this level of customer service as their business continues to grow. If you need transmission work, or any auto repairs they do, you will not find a more honest customer focused repair shop. The best auto repair experience I have ever had. Thanks to the entire staff!
Steve T
Raleigh NC

stwilm / 1/16/2012

Like other reviewers, I found Dauntless Transmissions after having been jerked around by several different mechanics, to the point that I was afraid to take my car anywhere. Recently, after an experience with a garage that left me feeling helpless to keep my car from kicking the bucket any minute, a friend recommended Dauntless Transmissions. This was right before Christmas. I called Gil and left a message, and no... view moret 10 minutes later, he called me from the road. They were driving to Texas for the holidays, but he took the time to call me back and go over what might be wrong with my car. We set up a time for me to leave the car with him after the holidays. When I did so, I was so impressed with the quality of service. Gil drove around with me to identify the problem, educated me about the car and what might be happening, talked with me about possible solutions, and then worked on the car. When he was finished, he and Max actually drove the car to where I worked so that I didn`t have to get a ride. Now that`s service! Not only that, but since the noise the car was making hadn`t completely gone away, he told me to drive it for a week before paying him, and if I felt satisfied, then give him a call. I was floored. Never before has anyone done work on my car and not demanded payment right away. I drove the car, and the noise was still happening, but after talking with Gil about it, I understood what the noise was, and that there was no danger of anything huge happening with it, and that to fix it would require a good four hours of work that wasn`t necessary. I chose not to do anything about it, and Gil told me he would not charge me for the work he had done on the car. I couldn`t believe it. I felt he put the integrity of his work and the service to his customers first, which made me want to pay him even more. After this experience, I don`t want to take my car anywhere else. I think a lot of other mechanics in the area could learn from this guy. I hope they do!

mapsh / 1/15/2012

Having lived in Raleigh for over 52 years, and been to many a auto repair shop, I had come to believe that the best you can hope for is to not get too badly taken. The integrity of a shop is only as good as the man that stands behind it. At Dauntless Transmission, I found a man that puts his integrity first. I talked with him on the phone before having my car towed in, and he took the time to talk me through the poss... view moreible issues that might result in it not having to have taken into the shop in the first place. When it ended up having to go into the shop anyway, because it was beyond my efforts to fix it, the work was professionally done and when he told me what I owed him for the work, my jaw hit the floor. And this was not a bad shock, it was a good one. With a shake of his hand, he insured that the next time I need repair work done, Dauntless will be the word that comes to my mind. And if you don`t believe me, check out what the Better Business Bureau and all his other customers say about him. He might not get rich in money, but he`ll never lack for respect and graditude.

Eric1959 / 12/15/2011

After the excellent reviews, I decided to take my BMW 318i to Dauntless to diagnose a grinding noise from under the car. The dealer thought it might have been the center driveshaft bearing. Gil and his team determined it was the heat shield that was rubbing against the drive shaft. He saved me a ton of money and refastened the heat shield....problem solved. Thanks Gil and team.

roscott1 / 11/8/2011

I decided to take my truck to DT because its great reviews.Gil and his staff not only did a great job with the transmission of my F150 but also treated me as familly. So as a token of my appreciation here is my review: Exelente!!! (Exellent)

Omar Antonio / 10/7/2011

Max and the Dauntless team worked tirelessly to resolve several issues with my car. They serviced the transmission, which it was in dire need of. Trannys, of course, are their specialty, but they also dealt with a rather elusive engine miss. Other items that definitely needed attention were discussed and decisions mutually made on what was best and most cost effective for our needs. Such as the passenger window, wh... view moreich I accidentally rolled up on my husbands arm, when he was resting it on the ledge, which resulted in a rather ugly, screeching noise when it was going up or down! This really did need to be fixed! lt is so much nicer without the noise, now! Max also did many extras, too numerous to list, at low to no cost out of the goodness of his heart. This car is extremely complex to work on, which made it doubly challenging, but Max never gave up on her. Everything is terribly difficult to access (Jaguar, what were you thinking?) and there was, unfortunately, some poor design in some areas, which is never helpful when working on this vehicle. Additionally, Max and Gil are two of the kindest, most professional individuals anyone could hope for. On top of that, they are two of the hardest working professionals, EVER. The car was returned to us in tiptop condition. The Dauntless team really care about the quality of their work and are very thorough and upfront. Just as importantly, they care about their customers and work very diligently to insure that every aspect of your cars needs are addressed. Highly recommend!!!

darlabelle / 9/14/2011

Gil and Max are totally awesome and the Best in the business. Dauntless installed an alternator on my 2004 Mustang in October 2008 and unfortuanately the alternator was bad and went out this year April 2011. I called Gil and explained what had happened and immediately he went to work on helping me to get my car in working order. Gill drove me to the establishment I had purchased the alternator from and fortunately i... view more received a new alternator. We returned to Dauntless Transmissions and Gil installed the new alternator in less than an hour free of charge

Words cannot express the outstanding service and direction I received from Gil.

If you are looking for an honest business I suggest you, ""RUN FULL SPEED to Dauntless Transmissions"". I can promise you will be pleased. I will continue to bring my cars for repair. They are truly the most reliable, honest and dependable business I have ever taken my car to for service. You can depend on them!!!!!!

Erica04 / 4/26/2011

Gil and Max are Honestly Good!

I have a 2000 Sienna van that started to have a noisy transmission. I took it to several transmission shops including Toyota to get diagnosis and estimates for repair. I found Gil and Max online like many of you. I saw the positive reviews and decided to see what they had to offer. The transmission had to be rebuilt. Gil did a fantastic job. Over a year later the tranny is ... view moresmooth as silk. I also have a SAAB convertible which is not common or easy to work on. Gil has performed several engine repairs on it. I have been very pleased with the results and the customer service. I never write reviews abourt services, but these guys should be rewarded for their professional approach and results. Gil and his garage mates are honest hardworking men, who can perform any automotive repair. You will feel comfortable talking to them and having them work on your vehicles.

Ionchannel / 3/29/2011

I recommend this place to anyone needing a transmission. I kid you not, I did not have a full belief before coming here. I went to Frantz auto in Cary and wow I would never go there ever again.They failed to tell me the transmission needed repair when I told them to look over the vehicle as well as telling them the problems with it. They fixed numerous minor stuff and sent me off with it worse than when I took it i... view moren. They did a sloppy job repairing the heat shield and the vehicle ended up sounding like junk when I piked it up. I was told to go back there after a second opinion that my transmission was bad so they could make it right. I went back to Frantz and all they were going to do was change the transmission fluid. I knew and felt this was not right. Went to dealer and was told need repair on transmission. I came to this site(Dauntless Transmission) I saw the good reviews and tried them. So glad I had my transmission done here. They also went above and beyond to fix my heat shield as well so it didn`t sound like a piece of junk. Dauntless did a great job and it made me want to write a review since this is what made me try them. They treat customers the way they should be. If you read this, please do not hesitate to call them like I did.God Bless them with many customers because they sure do deserve it.

darrah / 3/24/2011

Being the daughter of an AWESOME and HONEST mechanic back in Chicago, I only hoped to find one here in Raleigh. I am elated that I was referred to Max and Gil. I took my vehicle in and I drove home with tears in my eyes because I was so pleased with the service I received. They are very accommodating, efficient, and polite. I hate Tech Lingo and appreciated how Max spoke to me in plain English and offered a great p... view morerice for the repair. I have made Max and Gil my new ?ˆ?Car Doctors?ˆ?.

Jmcgee / 3/19/2011

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