Advance Auto Parts Durham / Chapel Hill, North Carolina

Rating: ★

Automobile Parts & Supplies, Battery Storage, Engine Rebuilding & Exchange

Address: 1705 Holloway St, Chapel-Hill

Postal code: 27703

Phone: (919) 683-2031

Service is our best part.

It is the Mission of Advance Auto Parts to provide personal vehicle owners and enthusiasts with the vehicle related products and knowledge that fulfill their wants and needs at the right price. Our friendly, knowledgeable and professional staff will help inspire, educate and problem-solve for our customers. This will assist them in obtaining the appropriate accessories, diagnosing their vehicle operational problems and accomplishing their repair projects. And as a result, customers will love to shop at Advance Auto Parts Stores.

Reviews:

Terrible Customer Service - From online store & Store 4360

I spent one hour and forty five minutes on the phone with a Advance Auto Customer service representative just to be told someone will call you tomorrow between 12:00PM and 5:00PM to resolve my problem. I was told the same thing the day before and early the morning and they have continue to lie and be dishonesty with me. I requested a refund for a set of weaver gold brake pads which has show up in their system as pick... view more up from store 4360 which they wasn`t pick up by me and they customer service representative confirm that and said it was a problem their system, yet still I cannot back refund my money back to my visa where I paid online nor can I be granted my Weaver gold brake pads but Advance Auto get to keep money. So I a have contacted the CEO Darren Jackson to see if he can resolve this problem. In the meantime I going to blog about this terrible experience and sent out twitts on twitter and send posting about it on Facebook and tell all my friends and co-worker`s about how Advance Auto treated me. Also I have a radio program online and I plan to talk about this whole matter on the air. So stay tune.

Ahmed Franklin / 12/14/2011