Monro Muffler Brake & Service / Cary, North Carolina

Rating: ★★★

56 years in Business

Auto Repair & Service, Automobile Parts & Supplies, Mufflers & Exhaust Systems

Address: 2370 Walnut St, Cary

Postal code: 27518

Phone: (919) 851-9214

Trust and confidence since 1957.

Because you need to TRUST who`s working on your car. Schedule an appointment online. We have extended hours and convenient locations to make it easier for you to do business with Monro. Visit us today. Monro guarantees our customers the best price for a period of thirty (30) days after purchase. We match price before you buy. If a customer, prior to purchase, finds the equivalent quality parts, service and warranty for a lesser price from any approved automotive service retailer*, and has proof in the form of an advertisement or itemized written estimate, we will match it. We match prices for 30 days after. If a customer finds the equivalent quality parts, service and warranty for a lesser price after purchase from any approved automotive service retailer,* and has proof in the form of an advertisement or itemized written estimate, we will refund the difference. *Approved Automotive Service Retailer:Tuffy, Midas, Meineke, Sears, Firestone, Goodyear, Pep Boys, Car-X, Penske Auto Centers, any Regional or National Automotive Service Retailer or Auto Dealer.

Categories:

Auto Repair & Service, Automobile Parts & Supplies, Mufflers & Exhaust Systems, Brake Repair, Tire Dealers, Automobile Air Conditioning Equipment-Service & Repair, Auto Oil & Lube

Payment:

amex, check, master card, visa

Services/Product offered:

A/C Service (in select stores), Air Filter, Alignments, Battery, Brakes, Breather Filter, Canister Filter, Cooling System Service, C-V Boots/Joints, Engine Tune-Up, Exhaust System, Fan-Accessory Belts, Fuel Filter, Fuel Injector Cleaning, Muffler, Oil Change Service, Oxygen Sensor, PCV Valve, Power Steering Flush, Rear Axle Bearings/Seals, Shock Absorbers & Struts, State Inspections (in select stores), Steering Parts, Suspension Parts, Tire Rotation, Transmission Maintenance, Universal Joints, Wheel Bearing Repack/Seals, Wiper Blades.

Open hours:

Mon - Fri 7:30 am - 7:00 pmSat 7:30 am - 6:00 pmSun 9:00 am - 5:00 pm

Reviews:

Awesome Customer service!!!

On my way to run errands at bj`s i noticed my breaks making a squealing noise. I decided no harm no foul in letting the repair shop in bj`s- (which i found out is not run by bjs but the independent company called monro) check my brakes while shopping so i didnt have to sit at a repair shop all day and wait. To my surprise the manager paged me while shopping in bj`s to the back so he could let me know that all i nee... view moreded was an adjustment of my rear brakes. The price was UNBELIEVABLE at 30 bucks! I let them do the repair while i continued to shop and when i finished my shopping the car was ready. While i was inside paying my measly 30 dollars a service technician even offered and did put my groceries in my trunk! I was astounded by the quality service and price. My brakes have not made a noise, my car is running fine and monro now has a lifetime customer! As far as the reviews about selling work not needed I totally did not find that true and accurate. Not only did the manager review what my vehicle needed the manager even offered for me to take it somewhere for a second opinion and said he would honor what another shop said and if more work was needed he would do it at a reduced rate from what the second shop would charge. To me i think this is a sign of a shop that is worthy of the 5 stars as they will stand behind all their estimates and repairs..

singlemom9102 / 7/19/2009

Always get a second opinion!

Last week I took my car to Monroe for an oil change. It`s always convenient because I can get my shopping done while they work on my car. When I went to pick up my car I was told that I had a leak in my intake manifold and that if I didn`t get it fixed very soon water would mix with the oil and freeze my engine. I was given a ballpark cost of $700. My father suggested I take my car to his service shop for a... view more second opinion where I was told that my intake manifold is NOT leaking. So I could have been out $700 for a repair I didn`t need. As an aside, I also had tires replaced at Monroe months ago. Shortly thereafter, two of my wheel covers came off while I was driving. I called and was told that the serviceman was certain he tightened the lug nuts and that they weren`t responsible for lost wheel covers after the car has left their parking lot. So I then had to pay almost $100 for new wheel covers. Needless to say, I won`t be returning to Monroe.

EmaDawn / 4/30/2009

Attempted to give me an unnecessary service!

I would be careful going here if you don`t know much about cars. The employee(s) tried to sell me a device that I didn`t need!!! I went in because I thought I needed an alignment. While the service men had my car on the lift, I was told that my car was leaking brake fluid and that the brakes could go out at any minute; and would cost around $300.00. No brakes are no joke to me... but it didn`t seem right. So, I got... view more both a 2nd and 3rd opinion, and there was no brake fluid leaking, but there was a bump in my tire causing it to shake! They never once told me that the bump in the tire was what was causing the car trouble!

Princess0110 / 2/25/2009