Performance BMW / Bahama, North Carolina

Rating: ★★★★

New Car Dealers, Used Car Dealers

Address: 1810 Durham-Chapel Hill Blvd., Bahama

Postal code: 27514

Phone: (888) 378-7991

E-mail: bmw@performancebmwchapelhill.com

Experience the difference from the team that can`t be beat!

Welcome to Performance Auto Mall. For many years we`ve invited people to experience the difference at Performance. You feel our energy when you first enter our store. We`re not like other car dealers. When you arrive here, we`ll greet you immediately with enthusiasm. Our sales and service staff have a passion for the automobile industry, which is evident in how they treat our customers. You`ll notice this passion on your first visit. You`ll notice how our sales and service staff get excited when they talk to you about cars. We hire professionals who exude passion. Our employees aren`t here because they have to be; they`re here because they love this business and they love passing on their knowledge to customers like you. From Experience the Difference, we`ve grown to calling ourselves the Team that Can`t be Beat. We can`t be beat in terms of price, vehicle selection, and customer service. So, I welcome you to visit Performance Auto Mall. Experience the difference from the team that can`t be beat!

Reviews:

Editorial review from Citysearch

I had my 2000 Chev. Blazer repaired for front end work, and when I brought in the car they gave me an estimate but didn`t give me a WRITTEN estimate. ??? Why would ANYONE take a car to someone without getting a written estimate? When I asked for one they looked at me like I was crazy. Then, the car was not ready when promised and I DID NOT GET A CALL ABOUT IT! They only told me when I came in to pick it up. I h... view moread made an appointment, came in early to drop off, and they did not even START on it until around 3pm. Guy said the night shift would finish it and be ready in the morning. I was really really irritated (I`d like to use another word, but this is a family site). THEN when I finally did pick it up, they added a $35 ""shop fee"" to the bill. I had to do battle with them for 45 minutes to get it removed. The fee was not on the original estimate (THIS is why you get a written estimate). What a gargantuan pain in the arse. Never again with these guys. I just had the feeling I was just another mindless customer that would roll over for being treated like a slug.

philh1148637810 / 6/14/2012

Editorial review from Citysearch

The service department is always responsive to my needs and professional in their performance. I started using them after I was disatisfied with another dealership and though they are a couple miles out of my way I gladly make the drive knowing that I will get everything I need at Performance BMW

davidc1884373996 / 6/13/2012

I have always had excellent experience

I have always had excellent experience with the service department at Performance BMW. Appointments are made on line and my service advisor was always ready for my car when I arrived. The car has been serviced in good time and has always come back to me very clean and ready to go. This experience has include 3 BMWs and I would highly recommend Performance BMW.

davidv437778241 / 6/6/2012

Courteous Sales Dept.

This is my first BMW (X6). I am excited about my vehicle, and yes, after driving a luxury foreign car for the first time, I can honestly say I can feel the difference. The service team were very courteous and patient with my family and I and very informative as well.

jyetta / 4/24/2012

Overpriced Double the price than closest dealer

Took my 2001 325xi in for service and I received a call from my advisor Ashley Walker saying that I needed cv boots, oil pan gasket and rear diff resealed. He said that if I didn`t have these replaced I could end up on the side of the road, having to get my car towed to a service facility. Well, I told him to complete the work. It was done the following day but my bill was expensive. Two weeks later I had a flat and ... view morewas near Leith BMW and took it there to be fixed. As they were fixing my flat I asked them how much it would of been for the same service and to my shock it would have been almost half the price. I will never take my car to Performance. Not only did I get ripped off I feel that Ashley lied to get me to buy the work.

ibmbeamer / 4/17/2012

Great car buying experience

Purchased a used Kia Sorento from Brent Sinclair, can`t begin to say enough about the wonderful service we received. Brent goes above and beyond to help his customers. Car is doing great and clean as a whistle. Thanks!

halyconjoi / 4/4/2012

Impressive Customer Service

I`ve never bought a BMW before, but have owned several vehicles, most of them new. I half expected to be hurried through the purchasing experience once the salesman discovered I wasn`t buying new. That could not be farther from the truth! The salesman educated me on all of the bells and whistles that a BMW has. He met with me near the end of closing time, and stayed late just to help me. When we discovered our c... view morelosing would take us past the closing time of the detailing shop, he came to my work a couple days later, picked up my car and took it to be detailed and filled with gas, then returned it. These folks are all so very helpful and polite, well beyond what I`ve ever experienced before.

randy7869 / 3/12/2012

Excellent Service!

I had several peers of mine recommend Performance BMW and now that I`m the proud new owner of a 328i I can understand why they made the recommendations. The sales department was very knowledgeable and the service department has been top notch! I`m glad I made the decision to drive across Wake county to Chapel Hill to deal with Performance.

Bob j9898 / 3/12/2012

Nice people and work hard to please

I`m on my 3rd BMW (happy with each), so I`ve come to know the service department at Performance BMW well, fortunately, mostly for scheduled service. This Friday evening I had an acute event, and they fit me in Saturday morning. Maurice Bryant, my ""counselor"", is great - almost reason to drop in to visit on principle. In any case, I had a problem with VANOS system, which they repaired per protocol. It took a few h... view moreours while I waited and read a book. The time was as advertised, I was updated regularly, and things seem fine. They`ve been consistent, and I`ve been pleased. I can recommend, and I`ll be back.

rossmck / 3/12/2012

Performance Acura - Exceptional Experience

We`ve been Performance customers since 2003 and recently purchased our third car. From sales to the business office to the service department, Performanace is a top flight organization. They put the customer first and do a superb job.

RBooth / 2/29/2012