Crazycheapcars / Stafford, New York

Rating: ★★★★

New Car Dealers, Used Car Dealers

Address: 8 Main St, Stafford

Postal code: 14125

Phone: (585) 948-8000

Absolutely terrible experience.....crooks, scum and thieves...stay away.... Went to the dealership last Friday to look at a car. We took it for test drive and brought it back to the dealer. Salesman says we need to talk to someone else (?) to finish the deal. This "manager" came over and proceeded to add unwanted items to the car bringing this $4900 car to $6600 out-the-door. We were told the starting price was non-n... view moreegotiable being the "lowest in the area". But then the adders....glass etching (theft deterrence), rustproofing and $90 gasoline charge that (he says) would allow "at least 1/2 to 3/4 tank upon delivery" (!)....amongst other charges, that we had to fight to get rid of. Are you kidding me?....the gasoline charge alone would make for $9/gallon for this car`s small tank !! A Hellish experience. FINALLY....got most-all of these "extra" things removed ! Gave him a debit card deposit to "hold" the car...saying we`ll be back early next week (hopefully Monday) with the remaining cash from our bank. He had NO PROBLEM with that (verbally). Then this.....Got a call the following Monday morning from another manager there... just as I was prepared to go and get the car. He is saying the car was sold to someone else on Saturday over the weekend after we bought the car on Friday !!. No mention of "I`m sorry".....or "it was a mistake"...nothing....EXCEPT...he repeated over-and-over that if I don`t finish the deal within 48 hours, the deal is off and the car is free to be resold....I should have known that because ( he says ) I was warned about that...and that it was on my deposit receipt. I argued to say that on the Friday we bought the car....we said that we said we`d be back Monday with the rest of the cash, and they had no problem with that, at that time. Now...he`s repeating what he said...telling me that I should have read the 48 hr rule that was written on my deposit receipt..... and that I was TOLD about the 48 hr rule too on Friday ( I was NEVER told about it). Basically "too bad". Regardless.... they sold it within 24 hours of the sale anyway !!,..... let alone 48 hours !!! Breaking their own rules !!! I`m sure they obviously got a sucker buyer on Saturday to pay for all the "extras"..and purposely voided our deal because of that. Still fighting to get my deposit back.....even though EVERY DAY since Monday,....they say they processed a refund on my card. Thank God the card-bank people can make good......the car dealer did not make good and KEPT THE DEPOSIT..... RUN...DON`T WALK...away from these bunch of crooks, thieves and liars.,

Wil F. / 9/26/2013

Don`t buy from here!! The will rip you off! I walked out right before signing! Wasted my time! Unprofessional All the ratings on here must be by the sales men! People do your research and find out

tolsta / 7/13/2013

Not a lot of "Hoopla", fairly straight-forward and very helpful

TPLS54 / 3/16/2013

so sad that my son purchased a car from Crazycheapcars in Batavia. they wont stand behind their cars and definitely sell really bad cars. Go some where else, save you time and money and aggravation . I would not recommend this place to anyone.

j1222lo / 10/3/2012

Jow was great! upfront and honest, we`ll recommend.

AnEssRI2010 / 6/5/2012

Excellent service, great salesperson, friendly and was able to meet all of our needs.

Aaronvolvo / 5/16/2012

Great job, Dave was honest and quick. Will def. buy here again. Thank you.

Bambi-Heideman / 5/16/2012

Had an issue, salesman fixed issue, two thumbs up!

Anenni1984 / 5/16/2012

Everyone at the dealership was very nice and the atmosphere was relaxing. Great service and good vehicles.

JCool363 / 5/16/2012

So Far, My experience has been good, If this car delivers everything Im hoping, I would highly recommend.

AmyHawley / 5/10/2012

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