New Country Ford-Mazda / Saratoga Springs, New York

Rating: ★

27 years in Business

New Car Dealers, Used Car Dealers

Address: 3002 Route 50, Saratoga-Springs

Postal code: 12866

Phone: (877) 611-1206

The Best Is Not Good Enough...We Strive For Perfection

Everyone at Excellence Auto Body is dedicated to producing the best results for our customers and to offering unparalleled service and professionalism. Complacency and mediocrity are simply unacceptable. We realize we cannot reach our goals without a clear plan and a commitment to day-to-day hard work and determination. Our staff takes pride in providing high quality collision repairs in a honest, ethical and efficient manner. We are always ready and willing to answer all your questions concerning the repair or estimating process. Our professional staff will assist you with your insurance company. Their training assures you of quality repairs with your satisfaction first Customer service means prompt delivery of your vehicle!

Categories:

New Car Dealers, Used Car Dealers

Payment:

master card, discover, visa

Open hours:

No info

Amenities:

Mazda Performance Champions,Certified Pre-Owned,Full Circle Service,Mazda Dealers Online,Mazda Total Advantage

Reviews:

Went there to look at a 08 Tun...

Went there to look at a 08 Tundra. After working with the dealership to come up with the right price for the vehice they asked for a deposit to hold which I paid. The rep said he would call me in the AM to set up a meeting. Later that night after taking my deposit I recieved a call saying someone else had also placed a deposit and that I would get a call another call in the AM to let me know who ended up with the veh... view moreicle. Well no call came in the AM, even after I left mesages to get called back. Finally I reached the sales rep and he said that the other guy got the vehicle and that I would get my deposit back asap. Why take deposits from more than one person? Had I known I wouldve said not to. Now I am waiting to get my deposit back so I can go purchase a similar vehicle from another dealership.

taylor0377 / 7/15/2012

Buyer beware!!!!

Love Mazda. Did not like, or appreciate the salesman (Chris Hayes) . Pushy, misrepresented the brand Mazda, and the New country organization. The manager of the dealership did his part to make it right, but when I asked about more I was told he had to do nothing, so take his offer or leave it. Rude I think. Just question everything. If you can avoid Chris Hayes I would. If not ask ask for another salesman and hope th... view moreey don`t encourage such behavior and salesmanship from all their employees!!!

mazda6owner2 / 5/2/2012

Rt 50 NewCountry Mazda Service: BEWARE

I am 66yr old, have severe spinal cord injury, and service dog. Bought new 2009 Miata Grant Touring from Rt 59 New CountryMazda Saratoga Springs, NY. Excellent sales. Car refused to start cold (20s) morning. Service told me to drive it more. My friend said the small battery looked used. Spoke to the service manager who would not go the 1.5 miles to check 2-week new car with <100 miles on it. Told me to hir... view moree a free tow firm and have it towed the 1.5 miles. Yup, lot of class shown to a disabled man with $35K car and service dog and cane. All class. A friend brought me home, we hd a mechanic check battery, had him replace it, and not a problem ever since. Looks like they dumped a well-used battery into a NEW car you save time, effort, money. WARNING: I am very vocal -- Use the Saratoga Mazda service at your perile. The way I was treated who lives so closeby defines gutter-level contempt. Stay away. Dr. Chas Hedbring programsteppe.com

DrChasHedbring / 3/5/2011

Service Department Epic Fail

Visited the service department twice with two different cars. The first visit I caught the service representative in a blatant lie. The second visit was a warranty issue. Both instances they saw the problem with the cars but couldn`t or wouldn`t fix it. Why take your car to a dealership that is dishonest and incompetent. To be fair I`ve never bought a car there so maybe the sales department is different, or at ... view moreleast I hope.

kelseybones / 12/23/2010