Frank & Son`s Body Works / Niskayuna, New York

Rating: ★

Auto Repair & Service, New Car Dealers, Automobile Body Repairing & Painting

Address: 272 N Ballston Ave, Niskayuna

Postal code: 12302

Phone: (518) 952-9167

Experienced Professionals For Any Auto Body Need-Call Us For Fast Svc!

In February. 1971, Frank began his own business after working for Merts Body Works for 11 years. He found a piece of property with an existing small body shop, located within full view of Rt.50, one of the main thoroughfares going through Scotia. The property also included a small house, which was attached to the body shop. He named his shop Franks Body Works. At the time, Frank`s boys, Todd & Scott, were 5yrs & 3 yrs old respectively. The original shop consisted of a small office, and 2 bays & an alignment pit, which Frank dug out himself with the help of his friends.Soon after purchasing this property, Frank decided to build an addition. The new addition measured 20` x 28`, and was built onto the back of the existing building. Again, many of Frank`s friends helped him with this project. In 1975, the house, which was attached to the shop, was renovated into 2 additional bays of work space. Still growing, in 1978, Frank purchased an adjacent house with land, which added 2 more bays.In 1982, another addition was planned and built. This new addition included 3 additional work bays across the front of the building, as well as a small office area. The entire front of the building was bricked and sided. The Mayor of Scotia at the time, Mayor Ryan, told Frank that he didn`t want his place looking like a junkyard, so Frank gave it the professional touch and always kept the property neat.In 1985, the biggest and most memorable addition was built. The home that was bought in 1978 was converted into the new office an added work areas measuring 66` x 72`. This addition doubled the size of the existing shop. The professional spray booth was added, together with the new office space that included a waiting area for customers. In finishing this addition, the brick and siding was matched to the existing finishes used in the previous addition, which brought unity to the appearance of this huge business. The shop now consisted of 32 bays.In 1986, Frank changed the name of his business to Frank and Sons Body Works, Inc. Todd and Scott were now officially part of the business. At that time, Frank and Sons Used Cars was also born.In 1994 the second story was added, which included the upstairs office, additional storage space, and the lunch/break room for the employees.Because of the ever changing demands on body shops, in 2007, another addition was built. The addition measures 40`x 86`, with 14` and 16` ceilings, and added 10 more bays to the shop, which now totals over 42 bays. This newest addition is primarily for the body repair of fire trucks, tractor trailers, all size motorhomes and trailers, boats, and any other large vehicles. Customers Served Residential, Industrial

Reviews:

DO NOT GO TO FRANK & SONS BODY WORKS

My recommendation is to never go to Frank & Sons. Eight months ago I took my car there after the hail storm. My insurance company paid them approx. $7,500 to fix the hail damage that was done to my car. Basically every exterior panel was replaced incl. the hood, roof, and trunk. I left my car with them for a week and it was returned to me with 3 problems: a sticky substance was left on the face of my radio which ... view moreremoved the paint when I tried to clean it off - they said they could do nothing for me; the seal around the back window was very poorly and sloppily applied - this they did fix, and everytime I turned on my rear defroster the radio would go to complete static.

I took it back at least 3 more times for them to look into it, but they could not figure it out. They told me to take it to Precision Auto because the owner is a friend of theirs. These people were very nice and told me that it did not appear to be a problem with the radio, but perhaps a wire was pinched or cut when the exterior of the car was replaced and put back on. I called Frank & Sons and asked if I should bring it to Honda for them to figure out. They assured me they could figure it out and that they would replace my back glass. After the glass was ""replaced"" the radio now worked (well...only FM, I no longer have AM), but the rear defroster no longer worked AT ALL.

I then brought it back about 8-10 more times in the last 6 months. (I only went back so many times because my father had dealt with them before with his business and I did not want to ruin my fathers relationship) During these times they claimed to have replaced the back glass for a second time and the switch to the rear window twice.

Today, 8 months later, they claimed that they never actually replaced the glass or the switch because their tests said they were fine (even though they told my father and I that they had replaced them). I have finally given up and am going to Honda and paying for it myself.

HondaCivicMagnesium / 2/17/2009