Town & Country Jeep Chrysler Dodge / Merrick, New York

Rating: ★★★★

New Car Dealers, Automobile Parts & Supplies, Automobile Accessories

Address: 3156 Hempstead Tpke, Merrick

Postal code: 11756

Phone: (516) 796-5500

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Reviews:

The service dept is a bunch of slime balls . I was having an intermittent problem starting my Jeep and getting a message about my "transmission over temp". So since I had a life time power train warranty on my Jeep I decided to let the service dept fix it since I thought all the repairs would be covered. What a mistake that was. I received a call from the service dept and they rattled off a list of 10 thin... view moregs my car needed. Which would have cost around $4000.00. I told him "NO" to 7 of the things that had nothing to do with the reason I even brought my car in. Even with the power train warranty it still cost me $1500.00 because every part they said I needed wasn`t covered under the warranty. They suck!!! They must be writing their own reviews and giving themselves 5 stars because that`s the only way they would ever get more that 1 star!!!

DanM2702 / 5/26/2013

I selected one start but this dealership deserves none! These guys are running a scam. They give awful trade in values and at the very end slam you with a transportation and dealership fee on used cars that total over $1,100 along with other fees. These guys are thieves. The manager is rude and obnoxious and the salesmen are incompetent. Do not waste your time here.

MaggieNY / 3/26/2013

Never again!!!! This place had possibly the worst business practice and managment that I have ever experienced. Unless you have internet, they will try to overcharge you. They will not negotiate. They will push you into a commitment without ever discussing financing. The manager, Joe, will be loud and obnoxious the entire time. They will be very pushy with their sales. You are expected to accept what ever they s... view moreay as if they are doing you a favor by letting you buy a car. If I could give less than one star I would. Let me be clear, the staff is actually pleasant and knowledgable for the most part. It is management that is completely innapropriate.

gkushnir / 3/17/2013

I would not recommend this place to my worst enemy. Do not step foot anywhere near them. My personal experience with Town and Country Levittown began months ago and I have never been so insulted or disrespected in my life. My husband drove two hours to purchase a used vehicle from them and gave them my car as a trade-in for the down payment. The salesperson he dealt with was amiable enough, but everyone else there wa... view mores disrespectful and outright rude. On the phone, they are even worse. Once they know you are not calling to buy a car, they speak to you with zero respect. After berating my husband for a few different mistakes he made with the trade-in process, they finally gave him a trade-in value of $2800, but because the car was in my name, they were not able to take the car until they received the title. They told him they would mail a check when they received all the paperwork. I had to call about twenty times to get the odometer reading from them for the title because no one wants to help you when you call and they kept telling me that they keys were lost. Finally, upon receiving the title, they sent a check for $1800 instead of $2800. My husband called and was told to go ahead and cash the check and that they would send another for $1000. Well, that never happened. When he called about this, the salesperson he dealt with was gone and everyone else just said "what`s done is done, you cashed the check". Not to mention the ridiculous, questionable financing options that they force upon you and the hidden fees.... The general manager speaks to people using foul, disrespectful, rude language and obviously encourages his employees to do the same. These people cannot be trusted.

ebgbebgb / 3/14/2013

Editorial review from Citysearch

Bob is great so is Teresa! Would send family back and will deal with in the future!

LilDrayy / 6/26/2012

Editorial review from Citysearch

I went to several dealerships over the past few months and by far Robert was the best salesman I met. He took his time and helped us on our decision. I will be sending everyone I know that needs a new car to him

ErDion9 / 6/22/2012

Editorial review from Citysearch

Ed is a very personable and knowledgeable sales associate who made this experience extremely easy and pleasant. Very satisfied

idesoflakes / 6/13/2012

Everything was great, very easy to work

Everything was great, very easy to work with. Will recommend both Mikey and Town and Country Jeep

MarcellaSupingerh946 / 6/6/2012

The entire staff was very courteous,

The entire staff was very courteous, polite and professional. Teresa was extremely thoughtful and helped me to choose the best options available. Her jovial attitude was both refreshing and pleasing. I wish I was able to purchase another vehicle next week so I could do the whole experience again. I and my 83 year old grandmother truly enjoyed doing business with this company even though were from Jersey. I approve as... view more well she is a lovely woman and made the experience very pleasant!

HollWork / 5/30/2012

Scott was professional, patient and

Scott was professional, patient and explained all my purchase & finance options clearly! I went to 3 other Dodge dealerships and I choose Scott to sell me my Dodge Ram 1500 truck! I would purchase form him again.

NanetteSungk762 / 5/25/2012